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Palmer Dodge Chrysler Jeep Ram
- Car Dealers
- Roswell, GA
About this business
Location details
11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The dealer has started charging a fee for credit cards. Additionally, they forgot to torque my lug nuts. I only found out because I stopped at the parts department on my way out from picking up my Jeep, and a tech came over with a torque wrench. If I hadn’t stopped for parts, they would not have correctly rotated the tires.
Business response:
Hi Chase, thank you for sharing your feedback with us. We apologize for the inconveniences you experienced with us. We appreciate you bringing this to our attention and will address these issues internally to ensure a better experience for our customers. Sincerely, David Keller, Service Manager, service@palmerdcj.com
I could see the inventory online and then had a very seamless experience of going in and buying the car
Business response:
Thank you so much for sharing your positive experience with us! We're thrilled to hear that you found our online inventory helpful and that your in-person visit was seamless. We appreciate your feedback and look forward to serving you again in the future.
My purchasing experience at Palmer Dodge was definitely a 10 out of 10. They insisted I drive multiple jeeps until I was satisfied with my choice. The staff was very friendly and interested in my satisfaction.
Business response:
Elleby, thank you for sharing your positive experience at Palmer Dodge! We are thrilled to hear that our staff went above and beyond to ensure your satisfaction. We appreciate your feedback and look forward to serving you again in the future.
They were able to work my oil change in without an appointment and had me out of there within the time they told me
Business response:
We're thrilled to hear about your positive experience with our service! Providing efficient and convenient service is our priority. Thank you for choosing us for your oil change needs. We look forward to serving you again in the future.
The service team and my advisor Kimberly in particular do a great job of meeting any need I have with my vehicle!
Business response:
Hi Danielle, thank you so much for sharing your positive experience with our service team, especially with Kimberly. We are thrilled to hear that we were able to meet your needs with your vehicle. We truly appreciate your feedback and look forward to serving you again in the future.
Scheduling was easy. Service (oil change) faster than expected. No attempts to sell other services (which I appreciate). Waiting area is clean and nice. Very positive experience.
Business response:
Ellen, thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that scheduling was easy, and that you found our service to be efficient and hassle-free. We strive to provide top-notch service without any pressure to upsell. We appreciate your feedback!
Everyone is so wonderful. They answered all my questions and were very thorough. My car was exceptionally clean when I picked it up.
Business response:
Hi Taylor, thank you for sharing your positive experience with us! We're thrilled to hear that our team provided excellent service and that your car was exceptionally clean. We appreciate your feedback and look forward to serving you again in the future.
I called looking for a charger scat pack and Palmer made it happen. I am very happy with my new vehicle.
Business response:
Hi Garry, thank you for choosing us for your new Charger! We're thrilled to hear that Palmer was able to make it happen for you. Enjoy your new vehicle, and don't hesitate to reach out if you have any questions or need assistance in the future.
Very satisfied with the professional support I received from the Service Department. Louis was very knowledgeable about my Jeep Grand Cherokee's ac problem. Kept me informed of necessary repairs, parts, and cost. Always courteous and respectful. Thanks
Business response:
We are thrilled to hear about your positive experience with our Service Department, Alaskatrac! Louis is indeed a valuable member of our team, and we will be sure to pass along your kind words. Thank you for choosing us for your Jeep Grand Cherokee's needs. We appreciate your feedback!
Frequently asked questions about Palmer Dodge Chrysler Jeep Ram
How is Palmer Dodge Chrysler Jeep Ram rated?
Palmer Dodge Chrysler Jeep Ram has a 4.9 star rating with 4,750 reviews.
When is Palmer Dodge Chrysler Jeep Ram open?
Palmer Dodge Chrysler Jeep Ram is closed now. It will open at 9:00 a.m.