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Palmer Dodge Chrysler Jeep Ram
- Car Dealers
- Roswell, GA
About this business
Location details
11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The process was easy and I feel like I got a fair deal at The process was easy and I feel like I got a fair deal at Palmer.
Business response:
Thanks, Ryan! We're thrilled to hear that you found the process easy and felt you received a fair deal. We hope to work with you again soon!
Very courteous and knowledgeable staff. Very courteous and knowledgeable staff. Prompt answering of all my questions and very willing to make a sale.
Business response:
We're thrilled to hear that our team was able to assist you with your questions and provide a great experience. Your feedback means a lot to us and motivates our staff to keep delivering excellent service. We appreciate your support!
Don't have to come back for fixing. Don't have to come back for fixing. Usually service department handles on first fix.
Business response:
Thanks, Mark! We're thrilled to hear that our service team got it right on the first try. Your satisfaction means a lot to us, and we’re here to keep delivering great experiences!
Rich in service is such a great help and makes this Rich in service is such a great help and makes this always easy for me to service my vehicles.
Business response:
We're thrilled to hear that our services have made managing your vehicles easier. Your satisfaction is our top priority, and we appreciate your support!
Sarah is our service representative at Palmer Jeep. Sarah is our service representative at Palmer Jeep. She always takes good care of us. The service department itself is very professional and efficient. It’s the only place we take our Jeep for service and repairs.
Business response:
Thank you! We're thrilled to hear about your positive experiences with Sarah and our service team. We strive for professionalism and efficiency, and it's great to know we’re your go-to for all things Jeep. Your trust means a lot to us!
Karim helped me in the process and was very patient Karim helped me in the process and was very patient answering all my questions. Really appreciate all the help
Business response:
Thanks, Abhi! We're thrilled to hear that Karim provided such great support. Your appreciation means a lot to us, and we’re here to help anytime you need assistance. We hope to work with you again soon!
I am satisfied with the quality customer service and I am satisfied with the quality customer service and care. Luis Torres was very helpful and the personal attention given was great! I received text updates which I really appreciated. Luis is the BEST! Thank you for hiring people like him who care about the customer. He was very pleasant and reassuring as I was without a vehicle during Thanksgiving and desperately needed me care once I returned to work after the holiday. I appreciate the quality customer service and work. ... read more
Business response:
Thanks for your feedback! We're thrilled to hear that Luis made a positive impact during your experience. We appreciate your understanding regarding the additional costs and will work on improving communication around pricing. Your satisfaction is important to us, and we look forward to serving you again!
My check engine light came on. My check engine light came on. I thought that was typically an emissions problem, but this time it was a faulty thermostat. The work was done well and the car was ready when I needed it.
Business response:
Thanks for sharing your experience, Vance! We're glad to hear the issue was resolved quickly and to your satisfaction. Our team is here to ensure your vehicle runs smoothly. Safe driving!
I do not understand why we were asked to bring our car in I do not understand why we were asked to bring our car in on a Friday when the tech that was going to work on the car was not available until the following Tuesday. This place has little consideration for customers.
Business response:
We appreciate your feedback and apologize for the scheduling confusion. We aim to improve our processes and ensure better communication moving forward. Your experience is important to us, and we hope to serve you better in the future. Thank you for your understanding! Sincerely, David Keller, Service Manager, service@palmerdcj.com
Frequently asked questions about Palmer Dodge Chrysler Jeep Ram
How is Palmer Dodge Chrysler Jeep Ram rated?
Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,397 reviews.
When is Palmer Dodge Chrysler Jeep Ram open?
Palmer Dodge Chrysler Jeep Ram is closed now. It will open tomorrow at 9:00 a.m.