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Palmer Dodge Chrysler Jeep Ram
- Car Dealers
- Roswell, GA
About this business
Location details
11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Told me before diagnostic that I could replace my radio Told me before diagnostic that I could replace my radio at a specified price if that was what the diagnostic indicated was required. I was unable to get this information from other dealerships. The radio was replaced at the specified price in the specified time frame. Also, when talking to a car salesman while waiting for the work to be done, I learned that the Pacifica Mini Van could be obtained, not just as a hybrid, but with a straight gasoline engine and retain the ... read more
Business response:
Thanks, Cohen! We're thrilled to hear about your positive experience. Our team strives to provide clear information and excellent service. We're glad you found the right solution for your radio and learned about the Pacifica options. We appreciate your support and look forward to seeing you again!
Staff is always easy to approach and work with. Staff is always easy to approach and work with. Service appointments easy to get and work has been done right.
Business response:
We’re thrilled to hear you had a great experience with our team. We strive to provide approachable service and efficient appointments. Your feedback means a lot to us!
I always have such a great experience at the service I always have such a great experience at the service department. My car was finished really fast this time and the communication is always amazing!
Business response:
Thanks for the fantastic feedback, Ashley! We’re thrilled to hear you had a quick and seamless experience with our service department. Our team works hard to keep communication clear and efficient. We look forward to serving you again soon!
What I appreciated most about Jim Miller was his What I appreciated most about Jim Miller was his thoroughness with explaining features of car; above and beyond
Business response:
Thanks for your feedback, Michael! We're thrilled to hear that Jim's thorough explanations made a positive impact on your experience. We always strive for excellence, and your input motivates us to keep improving. Looking forward to seeing you again!
Great Selection and the price was excellent. Great Selection and the price was excellent. Nearly a perfect interaction and the new vehicle is excellenrt.
Business response:
Thanks for the fantastic feedback! We're thrilled to hear you loved our selection and pricing. Enjoy your new vehicle, and we look forward to serving you again in the future!
I was very happy with the service at the Jeep Dodge Ram I was very happy with the service at the Jeep Dodge Ram dealership! Kim, the customer service provider, was incredibly easy to work with and went above and beyond to ensure my warranty was applied before I had to pay out of pocket. The whole process was quick, and I was in and out within a few days. They even put me in a rental Jeep that was very similar to mine, making the adjustment smooth and easy. Great service all around!
Business response:
Thanks for the fantastic review! We're thrilled to hear about your positive experience with Kim and the team. Our goal is to make every visit seamless, and it’s great to know we hit the mark for you. We appreciate your kind words and support!
Internet sales took through entire price instead of Internet sales took through entire price instead of pushing me off on someone else. Will buy again when the need arrives.
Business response:
Thank you! We're so happy to hear you had a seamless experience with our internet sales team. Your support means a lot, and we look forward to assisting you again in the future!
Great service department to work with. Great service department to work with. Sarah knows her stuff!! I highly recommend working with her if you need work done on your vehicle
Business response:
Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our service department and Sarah. Your recommendation means a lot to us, and we look forward to assisting you again in the future!
Bought a ram 1500 sticker said class 3 trailer hitch I Bought a ram 1500 sticker said class 3 trailer hitch I didn't notice that it wasn't on the truck until a few days later I contacted Casey about it he just feed me a bunch of bull and said Dodge made a mistake on the window sticker and wouldn't make it right. I no that Dodge doesn't do that and the truck had the wiring harness in the console, he lied to me about this and instead of driving another hour out to Palmer Dodge and trying to get it, it wasn't worth all the trou... read more
Business response:
I’m sorry to hear about your experience and understand your frustration. We strive for clear communication and customer satisfaction. Your feedback is valuable to us, and we want to work with you to make things right. Thank you for bringing this to our attention. Sincerely, Dustin Perry, Sales Manager, dustin@palmerdcj.com
Frequently asked questions about Palmer Dodge Chrysler Jeep Ram
How is Palmer Dodge Chrysler Jeep Ram rated?
Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,269 reviews.
When is Palmer Dodge Chrysler Jeep Ram open?
Palmer Dodge Chrysler Jeep Ram is closed now. It will open at 9:00 a.m.