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Palmer Dodge Chrysler Jeep Ram

4.5
  • Car Dealers
  • Roswell, GA

About this business

AutomotiveCar Dealers

Location details

11460 Alpharetta Hwy, Roswell, GA, 30076, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.56,178 reviews
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joy_cole's profile image
joy_cole 
a year ago

Rich was wonderful! He went above and beyond to find out that it was still under warranty and got it fixed under the warranty! He did not need to do that, but he did the extra work to figure it out! I cannot thank him enough and for his professionalism 

Business response:

Thank you for the fantastic feedback! We're thrilled to hear about your positive experience with Rich. Our team always strives to go the extra mile for our customers, and it’s great to know that his efforts made a difference for you. We appreciate your support! 

mrsmelw's profile image
mrsmelw 
a year ago

I had a wonderful experience with Palmer Dodge. My Sales Person, Zach wasn’t pushy, he was very helpful and stayed true to his word! Same for Thomas in finance. I will definitely do business here again. They were patient and kind too. 

Business response:

Thank you for the fantastic feedback! We're thrilled to hear about your positive experience with Zach and Thomas. Our team strives to provide helpful and genuine service, and it's wonderful to know that it made a difference for you. We look forward to welcoming you back! 

rswably's profile image
rswably 
a year ago

The dealership staff were personable and professional. The dealership building was well kept and clean. We had an overall good experience in purchasing our new Jeep. I would recommend this dealership to others. 

Business response:

Thank you for your fantastic feedback! We're thrilled to hear you had a great experience with our team and love your new Jeep. Your recommendation means a lot to us, and we look forward to serving you again in the future! 

andy.goddard's profile image
andy.goddard 
a year ago

Quick and easy process! ! Not the usual lengthy process, had a great fast experience. Thank you Palmer Dodge. 

Business response:

Thanks for the great feedback, Andy! We’re thrilled to hear you had a quick and easy experience with us. Our team always strives to make the car-buying process as smooth as possible. We appreciate your support! 

MIKE@REVOLUTIONSPEED.COM's profile image
MIKE@REVOLUTIONSPEED.COM 
a year ago

always a pleasure to business with them. Tony, nick, jody, and all the other people are always super helpful. 

Business response:

Thanks for the great feedback, Mike! We're thrilled to hear you had a positive experience with Tony, Nick, Jody, and the team. We strive to provide excellent service, and it's wonderful to know our efforts are appreciated. Looking forward to seeing you again soon! 

Kjhgfdsa's profile image
Kjhgfdsa 
a year ago

This dealer had the pre owned vehicle I wanted at an attractive price. The salesman was polite and efficient. The only downside was the hard sell we received from the Business Manager on extended warranty products - he acted genuinely hurt when I wouldn’t buy any of them! Overall the experience was only a little worse than ordering something online with no dealer interaction. 

Business response:

Thank you so much for sharing your feedback with us. We appreciate your honest review, and we hope to have the opportunity to work with you in the future! 

CWRIGHT1977's profile image
CWRIGHT1977 
a year ago

This was my first vehicle purchase where I did not drive or touch the vehicle before purchasing. Casey and the team at Palmer exceeded my expectations to say the least. I told them what I was looking for and they found a perfect match. The vehicle was delivered to my home and was as exactly as they presented it in photos. Maybe even better. My first experience with Palmer Dodge's service department made me a lifetime customer. This purchasing experience solidified that. I need more stars. 

Business response:

Thank you so much for your review! It's great to hear that you enjoyed working with Casey and the rest of our team. Thank you for choosing us, and enjoy your new car! 

mrstljones06's profile image
mrstljones06 
a year ago

I made an appointment for a brake & maintenance check on a Monday. My Jeep didn’t get looked at til Wednesday and not completed til Friday. My total bill was over $2500. I would have appreciated a courtesy car wash considering they had my Jeep for the entire week. 

Business response:

Thank you for your feedback. We're sorry to hear about the delays and your experience with the service. Your comments regarding communication and courtesy services are important to us, and we'd like to learn more about your experience so we can improve. We appreciate your understanding and hope to serve you better in the future. Sincerely, David Keller, Service Manager, service@palmerdcj.com 

cassandrabradley196's profile image
cassandrabradley196 
a year ago

The car buying process via out of town was very smooth and easy to do. Edwin Astfalk was very helpful and thorough throughout the whole process. I would purchase from him again! He was amazing. 

Business response:

Thank you for your fantastic review! We're thrilled to hear that Edwin made your car buying experience smooth and enjoyable. Your satisfaction means a lot to us, and we look forward to assisting you again in the future! 

Frequently asked questions about Palmer Dodge Chrysler Jeep Ram

How is Palmer Dodge Chrysler Jeep Ram rated?

Palmer Dodge Chrysler Jeep Ram has a 4.5 star rating with 6,178 reviews. 

When is Palmer Dodge Chrysler Jeep Ram open?

Palmer Dodge Chrysler Jeep Ram is open now. It will close at 6:00 p.m.