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11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
From my first point of contact through email to the follow up text messages the communication was on point. Austin was ready for me when I got there and was a Pleasure to deal with with no pressure listened to everything I had to say and was extremely helpful. Dustin made sure I had all the info I needed to get financed and Brandon made the final transaction seamless. Still enjoying my purchase and feel I got a fair deal.
Business response:
Hi Brian, thank you for sharing your positive experience with us! We hope to have the opportunity to work with you again soon!
After an initial under repair look during 2 previous visits over 2 years the service department was able to fix my car. There needs to be a better waiting area for the service departments one has to walk all the way to another building for a restroom.
Business response:
Hi Kristin, thank you for sharing your feedback with us. We're glad to hear that our service department was able to fix your car. We appreciate your suggestion about the waiting area and will take it into consideration for future improvements. We hope to see you again soon!
It was nice to be able to find what I wanted online, sign paperwork through email and them deliver my vehicle the same day even though I live 1.5 hours away!
Business response:
Leanna, we're thrilled to hear about your positive experience with our online services and quick delivery! Making the car-buying process convenient for our customers is always our goal. Thank you for choosing us and sharing your feedback. We look forward to serving you again in the future!
Prices are too high but at least they are vacuuming vehicles and making attempt to add value
Business response:
Hi John, thank you for taking the time to leave feedback. We appreciate your positive rating and are glad to hear that you noticed our efforts to add value with vehicle vacuuming. We will take your comments on pricing into consideration as we strive to provide the best service possible.
Great experience at Palmer. Quick and easy to purchase our new Jeep. Would definitely recommend to others.
Great dealership to work with. Quick and easy purchase process, will definitely recommend to others.
Business response:
Thank you for sharing your positive experience at Palmer! We're thrilled to hear that you found the process of purchasing your new Jeep to be quick and easy. Your recommendation means a lot to us. We hope you enjoy your new vehicle!
Nice staff, great service, fun cars to look at in the showroom while I’m waiting. You should let service customers drive any car from the showroom they want 😁
Business response:
Thank you so much for your positive feedback! We're thrilled to hear that you enjoyed our staff, service, and showroom cars. While we can't allow service customers to drive the showroom cars, we appreciate the suggestion and will definitely keep it in mind for the future.
All was great except I was charged back a VISA service fee for the work. Using a Debit card is not a recommended practice (security). All businesses I frequent do not charge me this fee. Makes me question if I should keep bring my vehicle
Business response:
Thank you for your feedback. We appreciate your business and apologize for any inconvenience the VISA service fee may have caused. We will look into this issue further to ensure a smoother experience for you in the future. Thank you for bringing this to our attention.
Luis always goes above and beyond whats expected. He makes sure everything is done properly and in a timely manner.
Business response:
Thank you for the glowing review! We are thrilled to hear that Luis exceeded your expectations. Providing top-notch service in a timely manner is always our goal. We appreciate your feedback and look forward to serving you again in the future.
Palmer Dodge Chrysler Jeep Ram has a 4.9 star rating with 4,462 reviews.
Palmer Dodge Chrysler Jeep Ram is closed now. It will open tomorrow at 9:00 a.m.