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Palmer Dodge Chrysler Jeep Ram
- Car Dealers
- Roswell, GA
About this business
Location details
11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am satisfied with the quality customer service and care. Luis Torres was very helpful and the personal attention given was great! I received text updates which I really appreciated. Luis is the BEST! Thank you for hiring people like him who care about the customer. He was very pleasant and reassuring as I was without a vehicle during Thanksgiving and desperately needed me care once I returned to work after the holiday. I appreciate the quality customer service and work. I will say I was unaware of the additional cost on th... read more
Business response:
Thanks for your feedback! We're thrilled to hear that Luis made a positive impact during your experience. We appreciate your understanding regarding the additional costs and will work on improving communication around pricing. Your satisfaction is important to us, and we look forward to serving you again!
My check engine light came on. I thought that was typically an emissions problem, but this time it was a faulty thermostat. The work was done well and the car was ready when I needed it.
Business response:
Thanks for sharing your experience, Vance! We're glad to hear the issue was resolved quickly and to your satisfaction. Our team is here to ensure your vehicle runs smoothly. Safe driving!
This is the best dealer, with the best customer experience in Atlanta. Very nice, flexible and efficient.
Business response:
Lilo, thank you for your amazing feedback! We're thrilled to hear you had a fantastic experience with us. Our team is dedicated to providing the best service, and it’s great to know we hit the mark. We look forward to seeing you again!
fast and easy to get the service done quickly and efficiently. pleased with the employees
Business response:
Thanks for the awesome feedback! We're thrilled to hear that you found our service fast and efficient. Our team works hard to ensure a great experience, and it's fantastic to know you were pleased. We appreciate your support!
Since we moved to GA in 2016, I have had my 2008 Jeep Commander serviced and repaired at Palmer Jeep. Although I have always rated them a 5, my last oil change took 2 1/2 hours because they didn't have an air filter in stock. They didn't communicate in a timely manner to keep me informed and made my wait unnecessary. Also they they no longer provide a copy of the inspection checklist . I will go back hoping they do better next time.
Business response:
Thanks for your feedback. We're sorry to hear about your recent experience and appreciate you bringing this to our attention. We strive for timely communication and efficient service. Your concerns will help us improve, and we hope to provide you with a better experience next time. Sincerely, David Keller, Service Manager, service@palmerdcj.com
Very easy transaction and an unbeatable price. This was our second purchase from Palmer and both have been great.
Business response:
We're thrilled to hear that you had a seamless experience and found great value in your purchases. Your continued support means a lot to us! Looking forward to serving you again.
Always find then very professional when there. The work is done quick and correct, never have I had to take it back
Business response:
We're thrilled to hear you had a great experience with our team. Quick and professional service is what we strive for, and it’s fantastic to know we hit the mark. Your feedback means a lot to us!
Palmer Dodge - Awesome dealership! They always meet our needs with friendliness, speed and efficiency! Wouldn’t go anywhere else. We love the other service techs too—Hiram, Kim & Sarah and not to forget the guys we don’t see who do the work on our Jeep! Thanks to all and Merry Christmas!
Business response:
Thanks for the fantastic feedback, Sharjames! We're thrilled to hear you had such a great experience with our team. Hiram, Kim, Sarah, and the entire crew appreciate your kind words. Wishing you a wonderful holiday season!
Very professional staff, answered all our questions, made it easy to purchase a vehicle at a reasonable price. Great dealership.
Business response:
Thanks for the fantastic feedback, Scott! We’re thrilled to hear that our team made your vehicle purchase a smooth and enjoyable experience. Your satisfaction is our priority, and we look forward to serving you again in the future!
Frequently asked questions about Palmer Dodge Chrysler Jeep Ram
How is Palmer Dodge Chrysler Jeep Ram rated?
Palmer Dodge Chrysler Jeep Ram has a 4.9 star rating with 4,941 reviews.
When is Palmer Dodge Chrysler Jeep Ram open?
Palmer Dodge Chrysler Jeep Ram is open now. It will close at 6:00 p.m.