This profile has been claimed by the business owner or representative.
Palmer Dodge Chrysler Jeep Ram
- Car Dealers
- Roswell, GA
About this business
Location details
11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have purchased mini vehicles from Austin and Jody and I have purchased mini vehicles from Austin and Jody and pleased every time with their professionalism and customer service.
Business response:
We’re thrilled to hear about your positive experiences with Austin and Jody. Providing excellent customer service is our priority, and we appreciate your support. Enjoy your new vehicles!
My experience at Palmer was nothing short of great. My experience at Palmer was nothing short of great. Everyone we encountered was welcoming and efficient at their job. I was really impressed that our salesman came in on his off day!
Business response:
Thank you for your fantastic feedback, Jill! We're thrilled to hear that you had such a great experience with our team. We pride ourselves on our customer service, and it's wonderful to know our dedication made a positive impact during your visit. Enjoy your new ride!
Palmer DCJR and my service advisor Luis was great as Palmer DCJR and my service advisor Luis was great as always. Did all the work and returned the vehicle earlier than originally promised. The only issue I had (and this is with Jeep/Stellantis, not Palmer) is that the lose bolts and xxxxx cost $430 to torque is a known issue so should have been covered by them as a recall or under warranty.
Business response:
We appreciate your kind words! We're thrilled to hear that Luis provided you with excellent service and timely vehicle return. Your feedback about the issue is valuable, and we’ll ensure it’s noted. Thank you for choosing us, and we look forward to serving you again!
The vehicle was at Palmer for warranty repairs and very The vehicle was at Palmer for warranty repairs and very happy with the service dept.
Business response:
We're thrilled to hear you had a great experience with our service department! Providing top-notch service is our priority, and we're glad we could meet your expectations. Thank you for the positive feedback!
Sarah in the service writer was great. Sarah in the service writer was great. Great communication and understood the issue with my jeep. I really appreciate all her help.
Business response:
Thank you for the fantastic feedback! We're thrilled to hear that Sarah provided great communication and support with your Jeep. Your appreciation will surely be passed along to her and the team. We look forward to assisting you again!
Hiram & team always go above and beyond making sure my Hiram & team always go above and beyond making sure my truck is well taken care of and up to date with all services.
Business response:
Thank you for the fantastic feedback! We're thrilled to hear that Hiram and the team are taking excellent care of your truck. Providing top-notch service is our priority, and it’s great to know you’re satisfied. We look forward to seeing you again!
Nice service team - it was an easy process and we enjoy Nice service team - it was an easy process and we enjoy this dealership as compared to others.
Business response:
Thanks for the great feedback! We're thrilled to hear you had an easy experience with our service team. We strive to make every visit enjoyable and appreciate your support in choosing us over others!
Great people. Great people. Quick professional service. I've been a customer there for the last fifteen years and would definitely recommend them to anyone!
Business response:
Thank you for your kind words! We're thrilled to hear about your positive experiences over the years. We look forward to continuing to serve you!
I'm pretty happy with this dealership service area I'm pretty happy with this dealership service area generally....but the credit card fee has me livid. Did you know the credit card agreement states that businesses take on the cost of the processing fee? What are my options if not paying with a credit card? Walking around with cash (so people maybe now know it's easier to rob people at this dealership), or a check, like I'm 90 years old? Honestly. Take the credit card processing fee away, it's so stupid.
Business response:
Thank you for your feedback! We’re glad to hear you’re generally happy with our service. We appreciate your concerns about the credit card fee and will pass your thoughts along to the team. We’re always looking for ways to improve your experience.
Frequently asked questions about Palmer Dodge Chrysler Jeep Ram
How is Palmer Dodge Chrysler Jeep Ram rated?
Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,394 reviews.
When is Palmer Dodge Chrysler Jeep Ram open?
Palmer Dodge Chrysler Jeep Ram is open now. It will close at 6:00 p.m.