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11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I had a follow up appointment after Recall service 3 months ago. Since I live out of town, I needed to drop off the vehicle on a Sunday and pick it up on the following Saturday. Drop off was a little concerning, because it was off-property and with very little space to park (on side road in front of gate). On the other hand, the service was thorough and alleviated any concerns on the original recall. Service tech, Kim, kept me updated throughout the service process and Sarah handled the pick-up. Very satisfied with the servi... read more
Business response:
Hi there, thank you for sharing your experience with us! We're glad to hear that you were satisfied with the service you received, despite the initial concerns with drop off. We'll make sure to pass along your positive feedback to Kim and Sarah. We look forward to serving you again in the future!
Our initial contact was after hours and Williem responded quickly and was a tremendous help
Business response:
Hi, thank you for taking the time to share your experience. We are thrilled to hear that William was able to assist you promptly and effectively. We strive to provide excellent customer service around the clock. We appreciate your kind words and look forward to serving you again.
finished quicker than promised, great interaction with the staff, easy to set and up and get out
Business response:
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our staff to be engaging and our setup process to be seamless. We appreciate your feedback and look forward to serving you again in the future.
Excellent and courteous service. A very smooth remote transaction in all aspects. One of the best dealerships I have ever worked with. I will certainly look at them in the future for any vehicle needs. had a small glitch at delivery. they handled it incredibly promptly.
Business response:
Hi Rick, thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our service excellent and smooth. We're sorry about the small glitch at delivery, but we're glad we could resolve it promptly for you. We look forward to assisting you in the future!
Chad was great to work with, very honest and upfront he knew my needs point of me in the right direction found a great truck good price. I would recommend Chad to any of my friends and family and I absolutely will when they’re in the market to buy a new vehicle.
Business response:
Thank you for sharing your positive experience working with Chad. We're thrilled to hear that he was able to help you find the perfect truck at a great price. We appreciate your recommendation and look forward to assisting your friends and family in the future.
I was pleased with the service I received and the timely fashion that it was completed. My only complaint would be I called the day before to schedule the appointment. I gave all my information to the woman from the service department. When I got there the next day for my scheduled appointment…nothing showed up in the system. If you’re going to have people take your information they could at least enter it in the computer system. The guy was able to fit me in, so I was pleased with the actual service but not the woman who su... read more
Business response:
Hi there, we're glad you were pleased with the service despite the scheduling mishap. We apologize for any inconvenience caused by the oversight and we will address this internally to ensure it doesn't happen again. Thank you for your feedback and for choosing our services.
Amazing service at Palmer Dodge. David and Ryan were amazing. Thanks again! We will be back soon.
Business response:
Hi Rob, thank you for the amazing review! We're thrilled to hear that David and Ryan provided you with exceptional service at Palmer Dodge. We look forward to welcoming you back soon. Let us know if there's anything else we can assist you with in the future!
Very easy buying process. Everyone was really knowledgeable about the cars and made us feel welcome
Business response:
Thank you for sharing your positive experience with us! We're thrilled to hear that you found our buying process easy and our staff knowledgeable. Making our customers feel welcome is always our top priority. We appreciate your feedback and hope to see you again soon!
The service was great and Andrea was amazing and very helpful. They even handled all the recall
Business response:
Hi Abdullah, thank you so much for your kind words! We're thrilled to hear that you had a great experience with Andrea and that our team was able to handle the recall for you. We appreciate your feedback and look forward to serving you again in the future!
Palmer Dodge Chrysler Jeep Ram has a 4.9 star rating with 4,749 reviews.
Palmer Dodge Chrysler Jeep Ram is open now. It will close at 6:00 p.m.