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Palmer Dodge Chrysler Jeep Ram
- Car Dealers
- Roswell, GA
About this business
Location details
11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I recently had service done on my Jeep Wrangler at Palmer Dodge due to a recall. While the service itself took over a week to complete, it wasn’t their fault as the test kept failing. However, my initial experience was frustrating due to a lack of transparency and communication. I wasn’t updated regularly on the status of my vehicle. That said, when I made a follow-up call, the team became much more cooperative, providing clearer updates and ensuring the issue was resolved. Overall, while the process took longer than expecte... read more
Business response:
Thank you for sharing your experience! We appreciate your patience during the service and are glad to hear our team improved communication along the way. Your feedback is invaluable as we strive for a seamless experience. Looking forward to serving you better in the future!
I’ve been working with Sarah for over 2 years. She is the best. If you need anything done, definitely ask for her
Business response:
Ablandino, thanks for the fantastic feedback! We're thrilled to hear you've had such a positive experience with Sarah. She truly goes above and beyond, and we appreciate your support!
Probably the easiest vehicle purchase that I have ever made. I special ordered the truck and they shipped it to me with no problems.
Business response:
Thanks for your fantastic feedback! We're thrilled to hear that your vehicle purchase was seamless and that you enjoyed the special ordering process. Enjoy your new truck, and we look forward to serving you again!
Great service always. Kim is the best. Won’t go anywhere else. Timely updates and responses.
Business response:
Thanks for the awesome feedback! We're thrilled to hear about your positive experience and will definitely pass your kind words to Kim. We're committed to providing timely service, and your support means a lot to us!
Great job. Nothing else to say just trying to hit the 15 word minimum ok
Business response:
Thanks for the awesome feedback! We’re thrilled you had a great experience. Your support means a lot to us!
Jim Miller was very informative, friendly and had a good knowledge of what I needed. His customer service skills went above and beyond. Chris Boozer was very thorough and professional during the finance process. A very pleasant and smooth experience than I have had in the past with other dealerships. Thank you all for everything! Loving my Jeep Cherokee:)
Business response:
We’re thrilled to hear about your fantastic experience with Jim and Chris! Our team is dedicated to providing top-notch service, and it’s great to know you’re loving your Jeep Cherokee. Thanks for sharing your review!
The team at Palmer continues to deliver great service every time. Highly recommended. Their communication is top notch. Estimates for cost and time line are right on.
Business response:
Thanks for the fantastic review, Abdullah! We’re thrilled to hear that you consistently enjoy our service and appreciate our communication. Your recommendation means a lot to us, and we look forward to continuing to meet your expectations!
Excellent and knowledgeable staff both in the sales and service departments. I have purchased several cars from them and have yet to be disappointed.
Business response:
Thanks, Elleby! We’re thrilled to hear you’ve had such positive experiences with our team. Your loyalty means a lot to us, and we’re here to keep delivering excellent service. Looking forward to helping you with your future car purchases!
Great Job as always! Kim did a great job communicating with me! She deserves a reaise!
Business response:
Thanks, Fulmer! We’re thrilled to hear Kim’s communication made a positive impact. Your feedback means a lot, and we’ll be sure to share your kind words with her. We appreciate your support!
Frequently asked questions about Palmer Dodge Chrysler Jeep Ram
How is Palmer Dodge Chrysler Jeep Ram rated?
Palmer Dodge Chrysler Jeep Ram has a 4.9 star rating with 4,941 reviews.
When is Palmer Dodge Chrysler Jeep Ram open?
Palmer Dodge Chrysler Jeep Ram is open now. It will close at 6:00 p.m.