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Palmer Dodge Chrysler Jeep Ram
- Car Dealers
- Roswell, GA
About this business
Location details
11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My compliments to Palmer for employing Rich Kinsey. Working his way through an complicated issue with my 2022 Jeep Gladiator recently, Rich did a great job of communicating with me and keeping me updated on the service department progress. As long as Rich is around Palmer...I will be as well. I know that Rich was backed up by a service department that didn't give up. My compliments to them as well.
Business response:
We're thrilled to hear about your positive experience with Rich and our service team. Communication is key, and we’re glad they kept you informed throughout the process. Your loyalty means a lot to us, and we look forward to serving you again!
Service department did a fantastic job working out some pesky “electronic gremlins” in our 2017 Grand Cherokee.
Business response:
Thanks for the awesome feedback, Scott! We're thrilled to hear our service team could help. We hope to work with you again in the future!
I have been purchasing from Palmer Dodge for over 20 years. I trust them and I know they will take care of my best interest.
Business response:
Thank you, Donna! We truly appreciate your loyalty over the years. It's our goal to provide the best service and care for our customers. We're glad to hear you trust us for your automotive needs!
Overall, I was really impressed with the customer service at Palmer DCJR. Friendly, helpful, communicative, and efficient. Better than what we experience with our ‘luxury brand’ vehicle service centers. 10/10
Business response:
We're thrilled to hear you had such a positive experience with our customer service. Our team strives to provide top-notch support, and it’s great to know we exceeded your expectations. We appreciate your feedback and look forward to serving you again!
I really appreciate the service team of Ryan & Kim! Kim gets my service order written and Ryan provides the needed parts! Great team!
Business response:
Thanks for the fantastic feedback, Mark! We're thrilled to hear that Ryan and Kim exceeded your expectations. Our team works hard to ensure a smooth experience, and it's great to know their efforts made a difference for you. We appreciate your support!
Every time I have service done, both Kim & Ryan are terrific! They get me right in and get the job done in the time promised.
Business response:
Thanks for the fantastic feedback, Mark! We're thrilled to hear that Kim and Ryan consistently provide you with excellent service. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!
Dealership took care of replacing parts damaged from a battery install. I do need to come back for additional fixes
Business response:
Thanks for the awesome review! We're glad to hear we could help with the battery install. We appreciate all your thoughtful feedback, and we hope to work with you again.
This place is, by far the best dealership service department I have ever been to. Sarah in the service dept. is top notch.
Business response:
Thanks for the great feedback! We're thrilled to hear you had such a positive experience in our service department. Sarah truly goes above and beyond for our customers. We appreciate your support and look forward to serving you again!
5+ Star Review for My 2025 Jeep Cherokee Purchase I recently purchased a 2025 Jeep Cherokee and couldn’t be happier with the experience. Will Cashman was outstanding throughout the entire process. He was friendly, professional, and has continued to follow up with me after the purchase to ensure everything is going well. With my busy work schedule, I haven’t had a chance to set everything up on the vehicle, but Will has been quick to respond to any questions I’ve had via text, which I really appreciate. Chris Boozer was also ... read more
Business response:
Thanks for the fantastic review! We're thrilled to hear about your positive experience with Will and Chris. Our team is dedicated to making the car-buying process seamless and enjoyable. Enjoy your new Jeep Cherokee, and don't hesitate to reach out if you need anything!
Frequently asked questions about Palmer Dodge Chrysler Jeep Ram
How is Palmer Dodge Chrysler Jeep Ram rated?
Palmer Dodge Chrysler Jeep Ram has a 4.9 star rating with 4,941 reviews.
When is Palmer Dodge Chrysler Jeep Ram open?
Palmer Dodge Chrysler Jeep Ram is closed now. It will open at 9:00 a.m.