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Palmer Dodge Chrysler Jeep Ram
- Car Dealers
- Roswell, GA
About this business
Location details
11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We appreciated the dealership staying open late so we could buy our new truck late on a Saturday night!
Business response:
Thank you for your wonderful feedback! We're glad we could accommodate you and help you find your new truck. Enjoy your new ride, and we hope to see you again soon!
Off the bat, the service was incredible and the communication was fast and fluid. The staff there kept me informed and updated. Unfortunately, I had to wait for a part to arrive for weeks, then when installed, it was faulty. This would be a 5 star if that was smoother. The staff is what makes this a 4 star.
Business response:
Thank you for your feedback! We're glad to hear you had a great experience with our staff and communication. We apologize for the wait and any inconvenience the faulty part caused. Your insights are invaluable as we strive to improve our services. We hope to earn that fifth star next time!
We had mostly a good experience. The day after getting the car home I had to replace the battery and 2 days later we noticed a crack in the windshield, it had started in the black part along the bottom so we didn't notice it at the dealership! I understand it is a used car but that was a very unexpected and unneeded expense! Overall I love the car but someone could have called me back when I texted about maybe helping with the windshield!
Business response:
Thank you for sharing your experience, Bennett. We’re glad to hear you love the car, but we apologize for the issues you faced. Your feedback is valuable, and we’ll work on improving our communication. We appreciate your understanding and hope to provide a better experience next time. Sincerely, David Keller, Service Manager, service@palmerdcj.com
Fantastic buying experience. Purchased over 100 cars in my lifetime and this was by far the easiest and certainly the smoothest transaction ever.
Business response:
Thank you for your fantastic feedback! We're thrilled to hear that your buying experience was the easiest and smoothest you've had. Our team strives to make every transaction enjoyable. We appreciate your trust in us and look forward to serving you again in the future!
Tony is the best! Patient and observant, respectul of the process. Giving you time to think with no tension
Business response:
Thank you for the fantastic feedback! We're thrilled to hear that Tony provided such a supportive and respectful experience. Our team is dedicated to making the process as smooth as possible for our customers. We appreciate your kind words!
I had a great experience with the service team at Palmer Dodge. They were professional, efficient, and kept me informed throughout the entire maintenance process. The work was completed on time and was easy. I appreciate their attention to detail and communication—definitely a reliable place for vehicle service.
Business response:
Thank you, Kyle! Your feedback motivates us to keep providing reliable service. We look forward to assisting you again in the future!
Great experience with Palmer dealership and staff. They made it so simple and easy to do business.
Business response:
Thanks for the fantastic review, Mike! We're thrilled to hear that you had a great experience and and we look forward to serving you again in the future!
The best buying experience ever! Kurt was amazing throughout the entire process. He personally took pictures and inspected the vehicle. He even washed and detailed the truck before delivery. Awesome!!😎
Business response:
Thank you for your fantastic review, Mike! We're glad to hear about your amazing experience with Kurt. Our team takes pride in going the extra mile, and it's great to know you appreciated the personal touches. Enjoy your new truck!
Easy to deal with. Fair pricing and everyone was extremely nice and not aggressive in their selling. Very knowledgeable about the vehicle and its features.
Business response:
Thank you for your kind words! We're glad to hear you had a positive experience with our team. Our goal is to provide knowledgeable service without pressure, and it's great to know we hit the mark. We appreciate your feedback and hope to see you again!
Frequently asked questions about Palmer Dodge Chrysler Jeep Ram
How is Palmer Dodge Chrysler Jeep Ram rated?
Palmer Dodge Chrysler Jeep Ram has a 4.5 star rating with 6,178 reviews.
When is Palmer Dodge Chrysler Jeep Ram open?
Palmer Dodge Chrysler Jeep Ram is closed now. It will open at 9:00 a.m.