This profile has been claimed by the business owner or representative.
11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The customer service was great however my car has a smell to it after getting the oil changed. More than likely I will not be back, not only did they show me issues that I could have long fixed like the filters and mounts. I don't understand why if the inspection was dont 3000 miles before last service these issues was not found
Business response:
Thank you for your feedback, Lisa. We're glad to hear you had a positive experience with our customer service. We take your concerns seriously and will address the issues you mentioned to ensure better experiences in the future. Sincerely, David Keller, Service Manager, service@palmerdcj.com
Kimberly is great to work with with all the problems I'm facing with this new 2025 ram 2500
Business response:
We're so glad to hear you enjoyed working with Kimberly! We're always happy to help with your service needs.
Purchased 2 pickup trucks for work. Dealership was easy to work with and got the deal done without any hassle.
Business response:
We appreciate you taking the time to share your positive feedback with us! Thank you for choosing our dealership, and enjoy your new trucks!
Always great to deal with. Service has always been fast and complete. Just had a recall on my truck. On and out in 15 minutes.
Business response:
We're so glad to hear that your service went smoothly! We hope to work with you again next time!
They did everything they could to sell me a truck, but unfortunately, things were out of their control. I wanted a Ram 1500 Limited, and they have one in stock. However, it is under a recall notice, so they can’t actually sell it until that is resolved. Unfortunately, it appears that is going to take a few months. However, they tried all sorts of options to figure out a way to make it work, including looking at a dealer trade, swapping out the recalled part with one that worked from another vehicle, etc. Ultimately, they wer... read more
Business response:
We appreciate your honest feedback, and we hope to work with you again in the future! You're welcome back anytime!
They are very modern and everyone I interacted with was very customer service oriented and very friendly. It is my go-to dealership for my 2026 jeep Grand Cherokee Reserve
Business response:
Thank you so much for sharing your review with us! We appreciate your positive feedback!
Great service, prompt response to questions with very knowledgeable service people. Attentive to details and people.
Business response:
Thank you so much for sharing your review with us! We appreciate your positive feedback!
Most work completed on time and on estimate. Service Advisor was helpful with timely communications. Jeep was at dealership for over one month while a part was being located. This is the second time Palmer Jeep has been unable to locate a part for this vehicle. Required me to go to other repair shops.
Business response:
We appreciate your honest feedback! Thank you for choosing our dealership, and we hope to work with you again next time!
The Ram 1500 is a top-tier full-size pickup truck known for delivering a remarkably smooth, SUV-like ride, a luxurious cabin, and strong performance the 5.7 money well spent thanks
Business response:
We’re thrilled to hear you’re enjoying the Ram 1500! It’s great to know that the smooth ride and luxurious features met your expectations. Thank you for sharing your experience; your feedback means a lot to us!
Palmer Dodge Chrysler Jeep Ram has a 4.5 star rating with 6,336 reviews.
Palmer Dodge Chrysler Jeep Ram is closed now. It will open on Monday at 9:00 a.m.