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11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They were great. The only problem there was with the vehicle was with the owner (me) still learning how to use the new truck. The service reps were nice and didn’t make fun of me!
Here we go again. .... Yes its a five star review for Hiram and the Service Team.
Business response:
Thanks for the awesome review! We're thrilled to hear you had a great experience with Hiram and the Service Team. Your support means a lot to us, and we look forward to serving you again!
Bowen was very respectfully and responsive. Answered all questions and concerns that I had throughout the whole process.
Business response:
Thank you for your fantastic feedback, Sabian! We're thrilled to hear that Bowen provided respectful and responsive service. We appreciate your support and look forward to assisting you again in the future!
Peyton and Kellen made a Friendly and professional sales team.. we are always treated wonderfully at Palmer Dodge!
Business response:
We’re thrilled to hear about your positive experience with Peyton and Kellen. Our team strives to provide friendly and professional service, and it’s great to know we hit the mark. We look forward to seeing you again!
We were supposed to have one salesman and got a different salesman on May 9th,2026. The salesman we got wasn't that familiar with the vehicle we chose but tried to help the best that he could. His name is Kevin Williams, and he tried to answer our questions but didn't offer any additional information on how to set up the different Apps. Thomas Jackson was our Finance guy, and he sold us things we didn't need for instance Extended Warranty and Gap insurance.
Business response:
Thanks for sharing your experience, Barry! We're glad to hear you had a positive interaction despite the challenges. Your feedback about Kevin and Thomas is valuable, and we'll use it to improve our service. We strive to ensure all customers leave fully informed and satisfied.
They were really busy that day amd were still able to get me in and out in a reasonable time
Business response:
Thank you for your positive feedback, Armando! We're thrilled to hear that our team managed to provide efficient service even during a busy day. Your satisfaction is our priority, and we appreciate your support!
I truly appreciate the customer service and how Kurt went out of his way to ensure that I got into a vehicle. Finances effort was excellent and I do appreciate all that they’ve done such a blessing. I came in a little bit, unsure of what would happen and left with tears of joy because they made it happen🙏🏾❤️ i’ve purchased a vehicle from Palmer Dodge twice before and I’ve always had a very good experience. We recommend them hands-down..
Business response:
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Kurt and our team. It's our goal to make every visit special, and we're delighted that we could help you find the right vehicle. Your recommendations mean the world to us!
Kim provided fantastic customer service and kept us updated on the status of our repairs the entire time. All issues were resolved and we couldn't have been happier with the service!
Business response:
Thank you for your fantastic feedback! We’re thrilled to hear that Kim delivered exceptional service and kept you informed throughout your repairs. Your satisfaction is our priority, and we look forward to serving you again in the future!
Austin was, without question, the worst part of this entire experience. His communication was terrible. Calls went unanswered, messages were ignored, and I constantly had to chase him down for updates. At several points, it felt like getting a response from him was harder than buying the actual vehicle. The most frustrating part is that I specifically told Austin I have an 8-month-old and a 2-year-old and asked one simple question before purchasing the vehicle remotely: does it smell like smoke? I was assured it did not. The... read more
Palmer Dodge Chrysler Jeep Ram has a 4.5 star rating with 6,173 reviews.
Palmer Dodge Chrysler Jeep Ram is closed now. It will open tomorrow at 9:00 a.m.