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11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Customer service reps at the dealership are great, unfortunately I’ve had bad experiences with recall service on my wrangler. Dropped off my jeep for a manufacturer recall and picked it up to find the techs had screwed something else up. Had to drop it off again and wait another two days so that could be repaired as well.
Business response:
We're sorry to hear that your service experience didn't go as smoothly as it should have. We want to offer our help as best we can, and ensure your service is taken care of. When you have a moment, please reach out to us. Sincerely, David Keller, Service Manager, service@palmerdcj.com
Just picked up my Ram 1500 Laramie from Palmer Dodge and the whole thing was about as easy as buying a truck gets. Cameron Cote-Epelbaum took the time to actually listen to what I was after instead of trying to push me into whatever was sitting on the lot. No games on the price, no surprise fees popping up when we got to the finance office — the number we talked about up front was the number I signed. I run a business and my time is worth something, so the fact that they had everything ready to go when I got there meant a lo... read more
Brought my truck in to fix a leak. The problem was identified and fixed quickly
Business response:
Thanks for the fantastic feedback! We're thrilled to hear that your truck's leak was identified and resolved quickly. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!
I appreciated the no pressure sales, along with the price and follow up service I received.
Business response:
Thank you for your kind words! We're thrilled to hear you had a great experience with our no-pressure sales approach and follow-up service. Your satisfaction is our priority, and we look forward to serving you again!
2026 RAM 3500 Purchase was simple and easy, all completed over the phone. Jim Miller was excellent.
Business response:
Thank you for your fantastic review! We're thrilled to hear that your RAM 3500 purchase was simple and that Jim provided excellent service. We appreciate your feedback and look forward to assisting you again in the future!
I had a great experience buying my new car! The whole process was smooth and easy, and everyone was friendly, helpful, and made sure I was comfortable with everything before leaving. I never felt pressured or rushed, and they made the entire experience enjoyable. I absolutely love my new vehicle and would definitely recommend them to anyone looking to buy a car!
Business response:
Thank you for your fantastic review! We're thrilled to hear you had such a positive experience and that our team made the process enjoyable for you. Enjoy your new vehicle, and we appreciate your recommendation!
Mike and Brandon absolutley made this 2026 Rubicon purchase a breeze, highly recommended you go to Palmer!
Business response:
We’re thrilled to hear that Mike and Brandon made your Rubicon purchase smooth and enjoyable! Thank you for your recommendation; we appreciate your support and look forward to serving you again. Enjoy your new ride!
Service was handled promptly and ahead of the communicated schedule. I was also provided a loaner due to the extended time frame they anticipated needing my vehicle.
Business response:
Thanks for the fantastic review! We're thrilled to hear that you had a prompt service experience and appreciated the loaner vehicle. Our team always aims to exceed expectations, and your feedback motivates us to keep it up!
Came in for an oil change and oil leak. My service advisor Luis was very kind and knowledgeable, got me my car back in a timely manner. Definitely recommend this dealership.
Business response:
Thank you for your fantastic review! We're thrilled to hear that Luis provided you with excellent service during your visit. Your recommendation means a lot to us, and we look forward to serving you again in the future!
Palmer Dodge Chrysler Jeep Ram has a 4.5 star rating with 6,336 reviews.
Palmer Dodge Chrysler Jeep Ram is closed now. It will open on Monday at 9:00 a.m.