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Palmer Dodge Chrysler Jeep Ram
- Car Dealers
- Roswell, GA
About this business
Location details
11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Rich is so easy to work with stays on top of my vehicle's Rich is so easy to work with stays on top of my vehicle's status when it's for a "spa treatment"!! He's the epitome of efficient!
Business response:
Thank you for your fantastic feedback! We're thrilled to hear that Rich provided you with excellent service and kept you updated on your vehicle. We appreciate your support and look forward to helping you again soon!
I have a long history with this dealership and most of it I have a long history with this dealership and most of it has been really good. They are trustworthy and do a good job with service and repair. I was surprised they didn’t have some kind of master key for my tires and since they couldn’t find mine, they didn’t rotate the tires with my oil change. Seems strange since they are the dealerships for my van. Really disappointed that they charge 3% on credit card payments. Next time I will bring my checkbook. I don’t do debi... read more
Business response:
We appreciate your feedback, and we're so sorry to hear that you were unsatisfied with your service. We want to make sure you get the service you need, and we're happy to answer any remaining questions you have. Please reach out to us directly so we can help as best we can. Sincerely, David Keller, Service Manager, service@palmerdcj.com
Very easy process and hassle free! Very easy process and hassle free! Kurt is always approachable and reliable with communication. No one at the dealership pressured a sale.
Business response:
Thank you for your positive review! We're so happy to hear that Kurt could make your appointment go smoothly with great communication!
Very good service and straight answers. Very good service and straight answers... Luis has done a great job to explain everything.
Business response:
Thank you for your fantastic feedback, Martin! We're thrilled to hear that Luis provided you with clear explanations and great service. Your satisfaction is our top priority, and we appreciate your support!
Working with Kurt and the rest of the team made buying a Working with Kurt and the rest of the team made buying a used vehicle much less of a hassle than previous experiences with other dealers.
Business response:
Thank you! We're thrilled to hear that Kurt and the team made your experience smooth and hassle-free. We strive to provide excellent service, and your feedback motivates us to keep it up. Enjoy your new ride!
Both Chris and Kurt were extremely helpful and worked Both Chris and Kurt were extremely helpful and worked quickly to get me into a new lease. Their efforts made this such an enjoyable process and not only took care of my new lease quickly, but also went above and beyond for my family.
Business response:
We're thrilled to hear about your positive experience with Chris and Kurt! Providing excellent service and making the leasing process enjoyable is our priority. Thank you for sharing your feedback, and we wish you and your family many happy drives in your new vehicle!
The appointment was booked quickly, arrived at my given The appointment was booked quickly, arrived at my given time and checked in and service was pretty much done within the time frame the service guy told me.
Business response:
Thank you for your fantastic review, Maureen! We're thrilled to hear that your appointment was seamless and that our service team met your expectations. Providing timely and efficient service is our priority, and we appreciate your feedback!
The sales department isn't the easiest to deal with, but The sales department isn't the easiest to deal with, but Hiram in service is the main reason I keep going to Palmer.
Business response:
Thanks for your feedback! We’re glad to hear Hiram in service has made a positive impact on your experience. We appreciate your loyalty and will work on improving the sales department. Your insights help us grow and serve you better!
They were Human. They were Human. They did not send me to the internet. We spoke on the phone as often as needed and contacted me back. Worked with me to help me make the purchase happen without delay.
Business response:
Thank you for your kind words, Ryan! We’re thrilled to hear that our team provided the support you needed throughout your purchase process. Building genuine connections with our customers is a priority for us. Enjoy your new ride!
Frequently asked questions about Palmer Dodge Chrysler Jeep Ram
How is Palmer Dodge Chrysler Jeep Ram rated?
Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,389 reviews.
When is Palmer Dodge Chrysler Jeep Ram open?
Palmer Dodge Chrysler Jeep Ram is closed now. It will open at 9:00 a.m.