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Palmer Dodge Chrysler Jeep Ram
- Car Dealers
- Roswell, GA
About this business
Location details
11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
always a pleasure to business with them. Tony, nick, jody, and all the other people are always super helpful.
Business response:
Thanks for the great feedback, Mike! We're thrilled to hear you had a positive experience with Tony, Nick, Jody, and the team. We strive to provide excellent service, and it's wonderful to know our efforts are appreciated. Looking forward to seeing you again soon!
This dealer had the pre owned vehicle I wanted at an attractive price. The salesman was polite and efficient. The only downside was the hard sell we received from the Business Manager on extended warranty products - he acted genuinely hurt when I wouldn’t buy any of them! Overall the experience was only a little worse than ordering something online with no dealer interaction.
Business response:
Thank you so much for sharing your feedback with us. We appreciate your honest review, and we hope to have the opportunity to work with you in the future!
This was my first vehicle purchase where I did not drive or touch the vehicle before purchasing. Casey and the team at Palmer exceeded my expectations to say the least. I told them what I was looking for and they found a perfect match. The vehicle was delivered to my home and was as exactly as they presented it in photos. Maybe even better. My first experience with Palmer Dodge's service department made me a lifetime customer. This purchasing experience solidified that. I need more stars.
Business response:
Thank you so much for your review! It's great to hear that you enjoyed working with Casey and the rest of our team. Thank you for choosing us, and enjoy your new car!
I made an appointment for a brake & maintenance check on a Monday. My Jeep didn’t get looked at til Wednesday and not completed til Friday. My total bill was over $2500. I would have appreciated a courtesy car wash considering they had my Jeep for the entire week.
Business response:
Thank you for your feedback. We're sorry to hear about the delays and your experience with the service. Your comments regarding communication and courtesy services are important to us, and we'd like to learn more about your experience so we can improve. We appreciate your understanding and hope to serve you better in the future. Sincerely, David Keller, Service Manager, service@palmerdcj.com
The car buying process via out of town was very smooth and easy to do. Edwin Astfalk was very helpful and thorough throughout the whole process. I would purchase from him again! He was amazing.
Business response:
Thank you for your fantastic review! We're thrilled to hear that Edwin made your car buying experience smooth and enjoyable. Your satisfaction means a lot to us, and we look forward to assisting you again in the future!
Great dealership! It was a easy process and also they delivered my vehicle ASAP! Will most definitely recommend
Business response:
Thanks for the fantastic feedback! We're thrilled to hear you had a smooth experience and that your vehicle was delivered quickly. Your recommendation means a lot to us!
Very Pleasant Buying Experience. My Thanks to, Austin and Jay, both great guys. No Pressure, the info and assistance they provided was very helpful.
Business response:
We're thrilled to hear you had a pleasant buying experience. Austin and Jay appreciate the shout-out, and it's great to know their support made a difference. Enjoy your purchase!
Kimberly Keyes did a great job keeping me updated and informed throughout the service process
Business response:
Thanks for your feedback, Beasley! We're thrilled to hear that Kimberly provided excellent service and kept you informed. We aim to keep our customers updated every step of the way. Your satisfaction means a lot to us!
It is a pleasure dealing with James. He is very professional. I expected to be there for a couple of hours and I was out in less than an hour.
Business response:
Thanks for the fantastic review, cbrusack! We're thrilled to hear about your positive experience with James. Efficiency and professionalism are our top priorities, and it's great to know we delivered. Looking forward to seeing you again soon!
Frequently asked questions about Palmer Dodge Chrysler Jeep Ram
How is Palmer Dodge Chrysler Jeep Ram rated?
Palmer Dodge Chrysler Jeep Ram has a 4.9 star rating with 4,941 reviews.
When is Palmer Dodge Chrysler Jeep Ram open?
Palmer Dodge Chrysler Jeep Ram is open now. It will close at 6:00 p.m.