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Palmer Dodge Chrysler Jeep Ram
- Car Dealers
- Roswell, GA
About this business
Location details
11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dodge Charger Service I will continue having my dodge Charger serviced in Palmer as long as they stay honest and provide a explanation. Thank you for the good work.
Business response:
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words! We look forward to seeing you again.
It was fine The oil change sign-in is outside which, I assume, is meant to expedite check-in, but when it’s wet and chilly, and there is a queue, just makes it somewhat unpleasant. The oil change and tire rotation was done in a timely basis, and the waiting room is pleasant. Upon returning to my truck, the tire nut adapters had been left in the seat and there was no updates window sticker to indicate the interval to my next visit. Also, I did not receive the normal check-off sheet showing what had been inspected and the rela... read more
Business response:
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately. Sincerely, Jody Cruce, VP, 770-410-1111
First service Great service on my new Jeep JL. I will be back as soon as I get back from working pipeline in Texas. Thank you guys!
Business response:
You're so very welcome! We look forward to seeing you again next time!
Good customer service, to a point I bought a 2018 Jeep Sahara Wrangler from Palmer. I bought it after seeing it on Autotrader. It was a pretty easy experience. The two negatives were 1) only came with 1 key fob. Really?! That’s Ridiculous! No car comes with 1 fob. 2) Chris Booser, the finance guy, was very pushy, almost rude when I declined the extended warranty on a certified Pre-owned vehicle. I wanted a CPO because it should not have issues. That undermines my faith in your certification process when you tell me I need to... read more
Business response:
Thank you for taking the time to share your valuable feedback with us, both positive and constructive. We are deeply sorry that we did not exceed your expectations as a whole. Sincerely, Jody Cruce, VP, 770-410-1111
Quick Easy and Convenient They weren’t as willing to negotiate as I had hoped, but it was still quick, easy and convenient. I was able to get the truck I was looking for with way less hassle and a better experience than the autonation and Gwinnett CDJR that I’d dealt with in the shopping process.
Business response:
Thank you for your business and for taking the time to share your experience with us. We hope you enjoy your new truck!
Personal attention. No pressure. Extra mile. Personal attention. No pressure. Extra mile. Jodi the owner gave me personal attention. My salesman Roger was sincere and genuine Both Roger and Jodi went the extra mile to get me exactly what I wanted.
Business response:
Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future!
Nice people. The service department has kept my Jeep going for over 140,000 miles. Fast, reliable service at a competitive price. I can always rely on being taken care of on Saturday mornings.
Business response:
Thanks so much for the positive feedback, and for entrusting us to keep your Jeep running in tip-top condition! We look forward to seeing you again soon.
My First Truck! I would like to commend Palmer dealership, but especially Mr. Kurt Taylor for the excellent customer service I received in purchasing my first vehicle. Before finding this group I shopped around at dealerships closer to home and encountered many systems that tried to take advantage of me as a first time buyer. Mr. Kurt took the time to find me the best deal available and a truck that far exceeded my expectations. Thank you
Business response:
Thank you for your business! We are ecstatic to hear that our staff provided you with a positive experience purchasing a new truck from us here at Palmer Dodge Chrysler Jeep Ram. We look forward to serving all of your automotive needs in the future. Congratulations on your purchase!
Best car buying experience When someone considers purchasing a new car, you just dread the buying experience. Palmers personnel were straight forward, professional and cautious of their customers time.
Business response:
Thank you so much for the kind words. We try to provide all of our guests with a great atmosphere and stress-free car-buying experience! Please don't hesitate to reach out if there is anything else we can assist you with.
Frequently asked questions about Palmer Dodge Chrysler Jeep Ram
How is Palmer Dodge Chrysler Jeep Ram rated?
Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,502 reviews.
When is Palmer Dodge Chrysler Jeep Ram open?
Palmer Dodge Chrysler Jeep Ram is closed now. It will open tomorrow at 9:00 a.m.