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Palmer Dodge Chrysler Jeep Ram
- Car Dealers
- Roswell, GA
About this business
Location details
11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Service/repair was great...but poor communication I made an appt. for Weds a.m. for recall notice repairs. Service rider David Pappas was very professional and nice and told me he'd text me daily...to give status updates on vehicle. I Did not receive any communication from him for two business days. I called Friday a.m. for a status update...my service rider Mr. Pappas was not there and Winston (Service?) told me he'd look into my car situation and call me back...he never did. Late Friday afternoon I called for another statu... read more
Business response:
We really appreciate this thoughtful feedback, John. We apologize for the miscommunication and hope you will give us another opportunity, as we truly value your support. Please do not hesitate to reach out if we can ever be of further assistance.
Casual, no pressure environment. Enjoyed the entire experience. The sales and finance team stayed well past closing on a Friday night. I test drove several vehicles, was not rushed, was not pressured and found exactly what I wanted. We signed all of the paper work and when I came back from a weekend trip, my Jeep was waiting and gleaming in the sun. The team, Zachary and Eric (and Jodi) did everything to make this a pleasant experience. Palmer is locally owned and not a high pressure national dealer who wants to churn and bu... read more
Business response:
We cannot thank you enough for this review, Tim. It is great to hear about your experience with our team, and we truly appreciate the recommendation. Thank you for your support!
painless I normally hate dealerships, this one was easy to work with. I walked in knowing what I wanted, Thomas helped me find it. We did the paperwork and I drove home a new truck.
Business response:
Thank you for the review, we truly appreciate it when our customers take the time to leave a note about us! We are glad you experienced our world-class service, and hope to see you again!
Quick Turnaround Thomas took really good care of me...My jeep was having issues and he was able to get me in right away, give me a loaner and correct my issue in 24 hours...I would recommend speaking to Thomas anytime you have issues...
Business response:
Thank you for the review, we truly appreciate it when our customers take the time to leave a note about us! We are glad you experienced our world-class service, and hope to see you again!
Quick and efficient I was taken care of quickly with no issues. The service representative was courteous and helpful. My wait time was shorter than I had expected.
Business response:
Thank you for taking the time to let us know about your wonderful experience! We hope to work with you again in the future!
Courteous team - service results were not satisfactory My review should really be directed to the manufacturer perhaps but since the dealership represents them, I guess they are part of the whole process. My dissatisfaction results from the fact that my 2 year old RAM with less than 50,000 miles should not be giving me the issues that it has. The issue is the vehicle starts multiple times in a row and then later in the day (after about 5-6 start ups) it then won't start. I feel like there should be a more accurate way to dia... read more
Business response:
We are very sorry that you have had any issues with your vehicle. We understand your frustration and want to learn more about the situation, so please give us a call at your earliest opportunity. Sincerely, Jody Cruce, VP, 770-410-1111
Service was good Set 1.5 hour and couldn't fix what I needed but service was great and did explain to me why well be back for service
Business response:
Thank you for giving us your valuable feedback. It's great to know that our customers are loving their experience here. Please do recommend us to your friends and family!
Life saver They were busy but they got the job done very professional they keep my updated with emails and phone calls and I was pleased with the work
Business response:
Thank you for the review, we truly appreciate it when our customers take the time to leave a note about us! We are glad you experienced our world-class service, and hope to see you again!
THE PEOPLE WERE SO HELPFUL i had brandon and Thomas help me buy my car and they helped me out so much! They both went WAYYYY above and beyond to help me out! They are literally the best car salesman I’ve ever dealt with!
Business response:
We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation.
Frequently asked questions about Palmer Dodge Chrysler Jeep Ram
How is Palmer Dodge Chrysler Jeep Ram rated?
Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,508 reviews.
When is Palmer Dodge Chrysler Jeep Ram open?
Palmer Dodge Chrysler Jeep Ram is closed now. It will open tomorrow at 9:00 a.m.