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Palmer Dodge Chrysler Jeep Ram
- Car Dealers
- Roswell, GA
About this business
Location details
11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Service was excellent. Service was excellent. I was kept informed and the team at Palmer was very friendly and helpful.
Business response:
We're thrilled to hear you had an excellent experience with our team. Keeping you informed and providing friendly service is our top priority. We appreciate your feedback and look forward to seeing you again!
I have purchased at least 20 cars in past 10yrs here at I have purchased at least 20 cars in past 10yrs here at Palmer and I am always very happy with what they do for me and the pricing they give me,
Business response:
Thank you for your kind words, John! We’re thrilled to hear about your positive experiences with us over the years. Your loyalty means a lot, and we’re committed to providing you with excellent service and pricing. Looking forward to assisting you with your future purchases!
I have purchased at least 20 cars in past 10yrs here at I have purchased at least 20 cars in past 10yrs here at Palmer and I am always very happy with what they do for me and the pricing they give me,
Amazing, world class customer service from the sales team Amazing, world class customer service from the sales team to the Service Department. My wife has a Toyota Avalon and Palmer Dodge blows away Toyota in regards to sales & service dept customer service.
Business response:
Thank you for your fantastic feedback, Colt! We're thrilled to hear you had a world-class experience with our sales and service teams. Providing top-notch customer service is our priority, and we appreciate your support!
As always, Kim was really communicative on the issues and As always, Kim was really communicative on the issues and worked hard to get me back on the road ASAP. She's awesome!
Business response:
We're thrilled to hear about your positive experience with Kim! Our team strives to provide exceptional service and it's great to know she made such an impact. Thank you for your kind words and for choosing us!
After going to a certain dealership north of Palmer After going to a certain dealership north of Palmer Dodge, I decided to give them a try. The other dealership wanted to play games and I just wanted a straight answer that was clear and a buyers order that showed exactly what I was paying. I met Kurt and he was amazing! He, along with Brandon and Thomas did everything to get my deal complete. I ended up buying two ram pickups and could not be happier with the complete service that I got from this dealership.
Business response:
Thank you for sharing your experience! We’re thrilled to hear that Kurt, Brandon, and Thomas provided you with the straightforward service you were looking for. Enjoy your new Ram pickups, and we appreciate your trust in us! Your satisfaction is our top priority.
It has been about 2 months since I picked up my GC after It has been about 2 months since I picked up my GC after being the shop for 67 days. I still have not heard back on the parts they ordered. I also have not receive d a copy of the work orders as required by law. There were issues I reported before the vehicle arrived for service that were not even reviewed or diagnosed. I now have new issues caused by the 68C recall. The biggest issue is a lack of follow up. I have recached out a couple times and am still waiting for a... read more
Business response:
We appreciate you taking the time to share this with us. We're so sorry to hear that you were unsatisfied with your service, and we want to work with you to get you what you need. We hear your frustration, and we appreciate your patience. We look forward to speaking with you soon, and finding the best solution. Sincerely, Nick Barron, General Sales Manager, nick@palmerdcj.com
Great people and they will keep you updated on your Great people and they will keep you updated on your vehicle great service appreciate everything that was done.
Business response:
Thank you for your fantastic feedback, Darian! We're thrilled to hear that you had a great experience with our team and appreciated the updates on your vehicle. Your satisfaction is our top priority, and we look forward to serving you again in the future!
Waited around 30 minutes for them to tell me they Waited around 30 minutes for them to tell me they couldn't service my van because "they didnt have the right tool to complete the job" ny understanding is that a dealership should have all the tools and technicians to be able to complete a service.
Business response:
We're so sorry that we were unable to service your van. It's important for us to be transparent about what we can provide, and we only want to provide services that we have the proper tools and personnel to complete. We want to make sure we answer all your questions, and offer as much help as we can. When you have a moment, please reach out to us. Sincerely, David Keller, Service Manager, service@palmerdcj.com
Frequently asked questions about Palmer Dodge Chrysler Jeep Ram
How is Palmer Dodge Chrysler Jeep Ram rated?
Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,510 reviews.
When is Palmer Dodge Chrysler Jeep Ram open?
Palmer Dodge Chrysler Jeep Ram is open now. It will close at 6:00 p.m.