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Palmer Dodge Chrysler Jeep Ram
- Car Dealers
- Roswell, GA
About this business
Location details
11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This dealership was a pleasure to work with as always. This dealership was a pleasure to work with as always. They are always professional and concerned with my wants and needs.
Business response:
Thank you for your kind words! We're thrilled to hear you had a great experience with our team. We always strive to meet our customers' needs, and your feedback motivates us to keep delivering excellent service. Looking forward to seeing you again!
Thank you very much for all of your assistance during my Thank you very much for all of your assistance during my recent purchase of my 2026 Jeep Grand Cherokee.
Business response:
We’re thrilled to hear you had a great experience with your purchase! Enjoy your new 2026 Jeep Grand Cherokee, and thank you for choosing us. Your satisfaction means a lot to our team!
Friendly salesman that was easy to work with and Friendly salesman that was easy to work with and explained the process in an easy to understand manner
Business response:
Thank you for your fantastic review, Phil! We're thrilled to hear that you had a positive experience with our team. Making the car buying process easy and enjoyable is our top priority. We appreciate your feedback and hope to see you again soon!
I bought a 2023 jeep unlimited from this dealership. I bought a 2023 jeep unlimited from this dealership. Anna was my salesperson. She was very prompt before i bought but was slow and unresponsive to me. First I had the jeep shipped to me. On car garues it states 899 doc and 89 dollars shipping fee. When I paid doc fee went to 999 and shipping fee went to 250. I wanted the jeep so I looked over this I was quoted a price for a warranty but when I checked the warranty was the lowest one and when I called they went up 500 for t... read more
It would be nice if you could appt and in a descent time It would be nice if you could appt and in a descent time and get your car back in a decent time frame. It also would be nice if the maintenance technician would call you in a timely manner after your car is finished .. instead of me calling to get my car !!
Business response:
We'd like to apologize for any delays in your service. We do our best to provide accurate wait-time estimates, but it seems we missed the mark here. We hope to have the opportunity to work with you again in the future. Please give us a call if there's anything else we can do to help. Sincerely, David Keller, Service Manager, service@palmerdcj.com
I was not happy with this dealer. I was not happy with this dealer. My 2018 Chrysler Pacifica had a major issue saying it was turning off and i need it to get on the shoulder and I called and left my mini van there for a week and they did nothing. When inquired if i could buy another car because i didnt feel safe with my kids they didnt seem to care. Another dealership cared a lot about my life and my kids and got me a new 2026 SUV on the spot. Very sad they didnt take my life serious when i could have died. I had gotten two... read more
Typical car dealer and sales people. Typical car dealer and sales people. They don’t listen to the customer. They talk over you constantly so that they can control the conversation. I would not recommend this dealer at all.
Business response:
We're sorry to hear about your experience and understand how frustrating that can be. We want to make sure we answer any questions you have, and help you get the answers you need. When you can, please reach out to us directly. Sincerely, Nick Barron, General Sales Manager, nick@palmerdcj.com
My car was in for service 67 days in this visit. My car was in for service 67 days in this visit. I did not receive updates unless I asked for them. The did not test the issues they weee supposed to fix even though I was told they were fixed. When I dropped by the Sam items did not work. I turned in both keys at their request and they returned them with one fob missing the key blade . I told them immediately and there has been no follow up , over a week later. I have reported issues before and the response indicated they wou... read more
The advisor team is really good, Hiram always goes above The advisor team is really good, Hiram always goes above and beyond making sure my truck is in pristine condition. The Palmer Dealership isn't the greatest. They barely ever have loaner vehicles and a simple service can cost you 4hrs wait time. The Service Manager....Not the greatest. He's never polite and I always feel as if we are not welcomed there for service. He's never in a good mood and anytime you ask a question he gets upset. He told me I'd have to wait 4hrs o... read more
Business response:
Thank you for your detailed feedback! We’re thrilled to hear about Hiram’s exceptional service. We take your concerns seriously regarding wait times and staff interactions. Your insights help us improve, and we’re committed to enhancing the overall experience for our customers.
Frequently asked questions about Palmer Dodge Chrysler Jeep Ram
How is Palmer Dodge Chrysler Jeep Ram rated?
Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,510 reviews.
When is Palmer Dodge Chrysler Jeep Ram open?
Palmer Dodge Chrysler Jeep Ram is open now. It will close at 6:00 p.m.