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Antwerpen Nissan Security
- Car Dealers
- Baltimore, MD
About this business
Location details
1701 Woodlawn Dr, Baltimore, MD, 21207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Typical dealership Spoke to Imani in sales who swore up and down he could help me after explaining my situation to him.. He was very eager for me to do a credit app and even more confident he could help.. Well he couldn't the finance guy John was Leary from the start and was not very welcoming or inviting even when I am in a better situation I will never do business with this dealership.. No help just inquiries!! Know your job, know what banks will work with what don't run customers credit over and over just for a sale if u ... read more
Very Shady Dealership Worst dealership I've ever had to deal with. They do very shady deals and they won't allow you to return a car the next day. They will tell you, you have 3 days to return a car if you change your mind. Don't believe it, read your contract carefully. If you bring the car back the next day, they will point out a little clause in your contract saying you can't return a car once it's purchased. New Car Buyer Beware
Too Many Issues to List This dealership is lacking. Their customer service is very poor. I have experienced many issues since purchasing a vehicle last year. They NEVER return calls or emails. Their sales team is sleazy and totally unprofessional. They make empty promises and never follow up. Their errors have cost me time and money. They are not quick to do anything to solve a problem. DO NOT buy a car from them.
Scam artists I have gotten oil changes here for the past 2+ years once I moved to the area. Each time I went there was a new recommendation from the service manager. 1st time - Flush Brake fluid and Steering fluid. Got a second opinion from a local mechanic and he said it was fine. 2nd time - Front Brake pads need replacing. Local mechanic said they still have 50% life left. 3rd time - BG carbon cleanup. 4th time - Coolant flush. 5th time - there was a noise from exhaust. I figured the exhaust muffler had a hole. They wanted... read more
Recall Problems 8/25/14 Antwerpen I had re-call work done on my Sentra, which involved doing some work on the passenger side air bag. The work was completed and I used the car for about a week and I needed to go into my glove box. I opened the door and it dropped to the floor. I took the car back to the dealer on 8/25/14. My experience was horrible!! I met with the first line of defense, who looked at the glove box and could tell that the plastic clip was broke. Simple fix, just order a new glove box. I was sent to speak wit... read more
Total rip off. Went to repair driver window issues. Told Total rip off. Went to repair driver window issues. Told that window motor will have to be replaced for $300 and it will take a week for it to get there. Took almost two weeks and 10 phone calls for it to arrive and also to find out that original estimate was wrong and it would cost $675. Took them 3 hours on Friday to replace motor and one hour on Saturday to replace switch that they were never able to diagnose. They left old motor in a vehicle and I decided to test i... read more
After seeing a used Nissan online, I contacted the dealership online and decided to go take the vehicle for test drive. Things went smooth until I said I was unsure and said I wanted to think about it. When I asked for they keys for vehicle back I was told for nearly 3 hours they weren't sure where they were or who had them. It wasn't until I told them flat out I wouldn't be buying their vehicle they magically found my keys. It seemed as if they thought they were going to FORCE me to buy a vehicle from them. I would not reco... read more
I feel so used and to top it off I am not happy after buying my very first "BRAND NEW" CAR. I have been calling the dealership with questions and some concerns and NO ONE, I MEAN NO ONE has returned any of my phone calls.However, the dealership found a way to ask me give them all 10's when I fill out my survey about my visit;from the managers to the sales person.It's almost two months since I purchased my car,I have yet recieved my car title.I was called into the office after driving my car for 45 days by the manager he TOLD... read more
not resolve yet,no one from security antwerpen nissan reached out to me yest when i call to speak to general manager David Antwerpen there still telling me he's not there hes at the clarksville location and there dont no when he will be back
Business response:
BECAUSE I CONTACT BBB AND THE STATE ATTORNEY CONSUMER PROTECTION I IM IN MEDIATION NOW , ANTWERPEN HAVE THERE ATTORNEY HILLEL TRAUB TO RESPOND TO BBB ONLINE SAYING THEY PUT MONEY IN THE CAR ALREADY AND HE NAME SOME ITEMS WHICH I HAVE PROOF , THE FIRST NIGHT I BROUGHT THE CAR AND PULLED OFF THE LOT THE CAR LOCKS WAS BROKE THE DOORS WOULD NOT LOCK THE ENGINE LIGHT WAS ON , SO THE NEXT DAY I RETURNED BACK FOR THE DEALER TO FIX THAT THIS GOES TO SHOW THE CAR WAS NEVER REALLY INSPECTED AND HE ALSO SAID THEY PAID FOR OIL CHANGE WI... read more
Frequently asked questions about Antwerpen Nissan Security
How is Antwerpen Nissan Security rated?
Antwerpen Nissan Security has a 4.4 star rating with 3,064 reviews.
When is Antwerpen Nissan Security open?
Antwerpen Nissan Security is closed now. It will open at 9:00 a.m.