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Antwerpen Volkswagen
- Car Dealers
- Pasadena, MD
About this business
Location details
8065 Ritchie Hwy, Pasadena, MD, 21122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Taught Us Stick Shift! This dealership was great: very clean, well organized, but, more importantly, the service was outstanding. For medical students, we walked out of there happy with an affordable lease payment. Samuel Serio (our salesman) took to the time to listen to our concerns, helped us reach an affordable payment plan, and even taught us how to drive a stick shift (since that's what we had decided to lease). After having spent a few weeks looking at cars, we are glad we made our way to Antwerpen!
They wouldn't give up! Persistent, professional, knowledgeable, personable, understanding-these are the qualities I found in the team members at Antwerpen who helped get out of a car that literally made me cry to a beautiful car that brings me peace. Can put no price tag on that! For them they were only doing their job but it meant much more to me.
Superlative Customer Driven Service What is superlative customer service? How often do people search and purchase vehicles from dealerships who promote false promises driven by their personal agendas? Thankfully at Antwerpen Volkswagen, I was able to experience superlative customer service and avoided the latter! Arguably, words do little to describe my overall satisfaction and the level of professionalism exhibited by Rhia and the Antwerpen Team. Thank you for your determination, advise and guarantee of purchase, I love my ... read more
Attentive, Caring & Technologically Advanced I reached out to six dealerships with a broadcast message of specifications and my acceptable coast. Antwerpen was the only serious response. Their sales manager listened, offered what he could and made the deal work. The sales rep and finance manager were "icing on the cake"...both added to the dealerships professionalism and customer care. Bottom Line: I drove off the lot a happy VW owner and will go back for future VW's.
Outstanding sales manager I purchased my first Volkswagen here a year ago for my son who graduated college. The experience with Chris Green was so memorable that I came back to purchase another vehicle for myself. I could not ask for a better experience buying a car.
I LOVE MY NEW CAR! I came to this location thinking I wanted a 2014 used Tiguan, the test drive went really well and it was a nice car. The only thing holding me back was that it was an automatic transmission, after expressing that to the salesman, Greg, he showed me some stick shift options. Thanks to Greg I got behind the wheel of a new 2016 Jetta with a manual transmission and fell in love! I was able to get a new car and stay within my budget. Greg is great to work with, he knows a lot about VW, he is awesome with commun... read more
You can trust Jack !! Jack Antwerpen is the best dealer in the whole state, bar none!! His team is top shelf and can be trusted.I would'nt buy a car from anyone else!
Business response:
Thank you for the AWESOME review! We are happy to have you as a customer!
Nice and easy I was starting the process of shopping for a new car and was looking at the inventory on line. Tony called and asked for more specifics on what I was looking for. He found a 13 Passat TDI SE that was a manual (which is what I wanted) so I came to look at it. I ended up driving it off the lot that night. The whole process was quick and easy. Tony worked with the finance guys to try and get the payment where I wanted it. I hopefully won't be in the market for a new car again for a while but when I am I will head ... read more
Business response:
We are so happy Tony and the rest of our staff helped create a great dealership experience for you! Thank you for a great review!
Quick and Easy My husband and I popped in 30 minutes before closing to look at a car we saw on the internet. Tony helped us search for the vehicle and advised us that the vehicle was no longer for sale. He asked us if we would be interested in other cars. After we explained what our financial target was he went to work. He and the finance guy came in to talk about the offer. After a little more negotiations we agreed to all terms of the loan. Tony said previously " If I say I can get something done I'm going to do everything... read more
Frequently asked questions about Antwerpen Volkswagen
How is Antwerpen Volkswagen rated?
Antwerpen Volkswagen has a 4.4 star rating with 2,973 reviews.
When is Antwerpen Volkswagen open?
Antwerpen Volkswagen is closed now. It will open at 9:00 a.m.