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11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Everything was fine Great service friendly staff very knowledgeable Great selection. I will recommend them to anyone
Business response:
Hi Warner, thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. We appreciate your recommendation and look forward to serving you again in the future.
I recently had to have both of my exhaust manifolds replaced on my 2021 Ram Limited 1500. I have less than 70k miles on my truck and it's been immaculantly taken care of. Though I'm not impressed that I had to have the repairs done, that's not Palmer Dodge's fault. Kim in Palmer Dodge's service department took great care of me. Not only did she take good care of me and my truck, but she was also able to get me a considerable discount as a courtesy on the services rendered. I really appreciated Kim. She kept me informed, was ... read more
Business response:
Hi Tom, we're thrilled to hear about your positive experience with Kim in our service department. We're sorry for the inconvenience of the repairs, but we're glad Kim was able to take great care of you and your truck. Thank you for choosing Palmer Dodge!
Aaron was great to work with from start to finish. Communication was great since we were traveling from out of state to purchase. Was an awesome experience. Would highly recommend. Aaron and Palmer Jeep.
Business response:
Hi there, thank you for taking the time to share your positive experience with Aaron and Palmer Jeep! We're thrilled to hear that you had a great experience purchasing from out of state. We appreciate your recommendation and hope to see you again in the future.
The dealer has started charging a fee for credit cards. Additionally, they forgot to torque my lug nuts. I only found out because I stopped at the parts department on my way out from picking up my Jeep, and a tech came over with a torque wrench. If I hadn’t stopped for parts, they would not have correctly rotated the tires.
Business response:
Hi Chase, thank you for sharing your feedback with us. We apologize for the inconveniences you experienced with us. We appreciate you bringing this to our attention and will address these issues internally to ensure a better experience for our customers. Sincerely, David Keller, Service Manager, service@palmerdcj.com
I could see the inventory online and then had a very seamless experience of going in and buying the car
Business response:
Thank you so much for sharing your positive experience with us! We're thrilled to hear that you found our online inventory helpful and that your in-person visit was seamless. We appreciate your feedback and look forward to serving you again in the future.
My purchasing experience at Palmer Dodge was definitely a 10 out of 10. They insisted I drive multiple jeeps until I was satisfied with my choice. The staff was very friendly and interested in my satisfaction.
Business response:
Elleby, thank you for sharing your positive experience at Palmer Dodge! We are thrilled to hear that our staff went above and beyond to ensure your satisfaction. We appreciate your feedback and look forward to serving you again in the future.
They were able to work my oil change in without an appointment and had me out of there within the time they told me
Business response:
We're thrilled to hear about your positive experience with our service! Providing efficient and convenient service is our priority. Thank you for choosing us for your oil change needs. We look forward to serving you again in the future.
The service team and my advisor Kimberly in particular do a great job of meeting any need I have with my vehicle!
Business response:
Hi Danielle, thank you so much for sharing your positive experience with our service team, especially with Kimberly. We are thrilled to hear that we were able to meet your needs with your vehicle. We truly appreciate your feedback and look forward to serving you again in the future.
Scheduling was easy. Service (oil change) faster than expected. No attempts to sell other services (which I appreciate). Waiting area is clean and nice. Very positive experience.
Business response:
Ellen, thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that scheduling was easy, and that you found our service to be efficient and hassle-free. We strive to provide top-notch service without any pressure to upsell. We appreciate your feedback!
Palmer Dodge Chrysler Jeep Ram has a 4.9 star rating with 4,873 reviews.
Palmer Dodge Chrysler Jeep Ram is closed now. It will open at 9:00 a.m.