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11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The service advisor Hiram was great got me in with no The service advisor Hiram was great got me in with no problem and fixed quickly Pleasant experience
Business response:
We're thrilled to hear that you had a pleasant experience with our service advisor, Hiram! Thank you for taking the time to leave us such a positive review. We appreciate your feedback and look forward to serving you again in the future.
Rich in the service department is absolutely priceless. Rich in the service department is absolutely priceless. He is highly responsive and professional. The service at Palmer is so great that we drive the 45 minutes from intown Atlanta instead of going to a closer dealer. Thanks!
Business response:
Thank you so much for sharing your positive experience! We are thrilled to hear that Rich provided you with excellent service. We truly appreciate your loyalty and are grateful for the opportunity to serve you. Looking forward to your next visit!
Worked with Jay and Canin and both did great! Worked with Jay and Canin and both did great! 10 out 10 for them both
Business response:
Hi Brich, thank you for the glowing review! We're thrilled to hear that Jay and Canin provided you with excellent service. We'll be sure to pass along your kind words to them. Please don't hesitate to reach out if you need anything else. Thank you for choosing us!
Jim Miller took great care of both my wife and I in Jim Miller took great care of both my wife and I in choosing our new vehicles.
Business response:
Jim, thank you for choosing our dealership for your vehicle purchase. We are thrilled to hear that you and your wife had a positive experience. If you ever need anything in the future, feel free to reach out. We appreciate your business and hope you enjoy your new vehicles!
Luis is very helpful and accommodating. Luis is very helpful and accommodating. The service staff is also friendly and helpful. This service center is trustworthy and I have been happy with my experience every time.
Business response:
Thank you so much for your kind words, Mr. and Mrs. Clark! We are thrilled to hear that Luis and our service staff provided you with such a positive experience. Building trust with our customers is our top priority, and we are delighted to know that you have had consistently good experiences with us.
Sara was extremely helpful and friendly. Sara was extremely helpful and friendly. Always kept me updated and was a pleasure to deal with. My only suggestions would be to not require return visits. I had a scheduled appointment for a specific problem, but had to return for another visit when they had to order parts to fix the problem they knew I had. This has happened twice. Other than that, everyone has been great.
Business response:
Thank you for taking the time to share your feedback with us. We're thrilled to hear that Sara provided you with helpful and friendly service. We appreciate your suggestions and will work on improving our processes to ensure a smoother experience for you in the future.
Hiram my service consultant was awesome. Hiram my service consultant was awesome. He gave me guidance on how to get the repair covered by the manufacturer despite my warranty expiring due to mileage because leaks from the third break light are a known issue with Ram trucks. It took a little bit of effort to connect the warranty agent form the manufacturer with the Service manager but they eventually connected and approved my repair under warranty. The service has not been completed yet due to delivery issues with the ordered... read more
Business response:
Thank you for taking the time to share your experience with us. We're glad to hear that Hiram provided you with exceptional service and was able to assist with getting your repair covered. We apologize for the delay in completing the repair and appreciate your patience.
The car is amazing. The car is amazing. Great customer service and a great all around experience all together.
Business response:
Thank you so much for the wonderful feedback! We're thrilled to hear that you had an amazing experience with us and that you're happy with the car and customer service. If you ever need anything in the future, feel free to reach out. We appreciate your support!
Great experience and fast service! Great experience and fast service! We love that we have a place with people we can trust!
Business response:
Ashley, thank you so much for your kind words! We are thrilled to hear that you had a great experience with our fast service. Building trust with our customers is our top priority. We look forward to serving you again in the future!
Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,271 reviews.
Palmer Dodge Chrysler Jeep Ram is open now. It will close at 6:00 p.m.