This profile has been claimed by the business owner or representative.
Palmer Dodge Chrysler Jeep Ram
- Car Dealers
- Roswell, GA
About this business
Location details
11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The transaction went generally well - Palmer gave me an outstanding price on my used vehicle, and it was a smooth transaction. They dropped off my vehicle at my mechanic for an inspection. The communication was very helpful throughout. We had some back and forth on pricing that we could have been more specific on to prevent missed expectations. I would return here again.
Business response:
Thank you for sharing your experience with us. We're thrilled to hear that Palmer provided you with an outstanding price and that the transaction went smoothly overall. Your feedback on pricing communication is valuable, and we will use it to improve for next time. We look forward to serving you again!
Everything was explained well and the service was good and performed in the time frame indicated.
Business response:
Thank you for your kind words and for taking the time to leave us a 5-star review. We're thrilled to hear that everything was explained well and that you were pleased with the service and the timely completion. We appreciate your feedback!
They where super helpful. Found a way to fix my car without me having to pay for it.
Business response:
Hi Julie! Thank you for sharing your positive experience with us. We're glad our team was able to help you find a solution for your car issue without any additional cost to you. We appreciate your feedback and hope to assist you again in the future.
Luis, the service advisor, was very helpful. Great customer service from the time I dropped off my vehicle up until the time it was ready for pickup
Business response:
Thank you for sharing your positive experience with Luis. We're thrilled to hear that he provided great customer service throughout your visit. We appreciate your feedback and hope to see you again soon at our service center.
friendly, helpful service folks. even had an office from which I could work. Work completed timely
Business response:
Hi Lissa, thank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear that you found our service team friendly and helpful, and that you were able to work comfortably in our office. We appreciate your feedback!
Everything is great except being harassed about taking this survey at the end. You can at least offer an incentive even if it’s only 5%. But you guys are still cool. In my book -Isaac
Business response:
Thank you for the feedback, Isaac! We appreciate your kind words about our service. I apologize for any inconvenience caused by the survey request. Your suggestion of offering an incentive is noted and will be taken into consideration for future improvements. We're glad to have you as a valued customer!
The customer service was excellent. The salesman Jay was great and the finance manager Chris was excellent.
Business response:
Hi Mark, thank you for taking the time to share your experience with us! We're thrilled to hear that Jay and Chris provided you with excellent customer service. We will be sure to pass along your positive feedback to the team. We appreciate your support and hope to see you again soon!
The service manager, David Keller, and the service writer. Kim are amazing! I love working with them when I go there, they always get me taken care of properly.
Business response:
Ashley, thank you for sharing your positive experience with David and Kim! We are thrilled to hear that they provided excellent service during your visit. We appreciate your feedback and look forward to welcoming you back in the future.
Job well done in a timely manner staff was helpful and friendly sitting area was clean
Business response:
Thank you for taking the time to leave such a positive review! We strive to provide excellent service and a welcoming environment for our customers. We're thrilled to hear that your experience met your expectations. We look forward to serving you again in the future!
Frequently asked questions about Palmer Dodge Chrysler Jeep Ram
How is Palmer Dodge Chrysler Jeep Ram rated?
Palmer Dodge Chrysler Jeep Ram has a 4.9 star rating with 4,750 reviews.
When is Palmer Dodge Chrysler Jeep Ram open?
Palmer Dodge Chrysler Jeep Ram is open now. It will close at 6:00 p.m.