This profile has been claimed by the business owner or representative.
11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I love my van but hate all the issues that came with it. I love my van but hate all the issues that came with it. Having your car in for repair is never fun, however Palmer Dodge Chrysler is the only place I trust. Hiram has helped my car through two recalls. He is courteous, knowledgeable, and does a great job keeping me updated.
Business response:
Thank you for taking the time to share your feedback. We're glad to hear that Hiram provided you with excellent service during your visits for repairs. We appreciate your trust in our team, and look forward to assisting you with any future needs!
Great! Great! The Customer Service was impeccable. They made everything quick and easy. We Will definitely use this dealership again.
Business response:
Hi Nate, thank you for sharing your experience! We're thrilled to hear that you had a great customer service experience with us. We look forward to serving you again in the future. Let us know if there's anything else we can assist you with!
Great service, excellent and timely communication, Great service, excellent and timely communication, wonderful staff and convenient location with lots of options.
Business response:
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our service excellent and our staff wonderful. We appreciate your feedback and hope to see you again soon!
Good service, easy to schedule, wait time was minimal and Good service, easy to schedule, wait time was minimal and i appreciate the vacuum… the last couple of times i was disappointed that that didn’t happen.
Business response:
Hi Sharon! Thanks for your feedback! We're glad to hear you had a positive experience overall. We'll make sure to address the issue with the vacuum for your next visit. Let us know if there's anything else we can do to improve your experience next time.
Ryan in parts is always awesome to deal with. Ryan in parts is always awesome to deal with. Kimberly in service provides awesome customer service. I will always take my vehicles to Palmer and recommend to family and friends
Business response:
Thank you for the kind words! We're thrilled to hear about your positive experiences with Ryan and Kimberly. We truly appreciate your recommendation and look forward to serving you, your family, and friends in the future. Thank you for choosing Palmer!
Great experience. Great experience. Zero complaints. Very helpful and professional. Dustin and Lee helped me find what i was looking for and did a great job.
Business response:
Hi Griffin, thank you for the glowing review! We're thrilled to hear that Dustin and Lee were able to assist you in finding exactly what you needed. We appreciate your kind words and look forward to serving you again in the future.
Will was great to deal with and the fees were fair. Will was great to deal with and the fees were fair. Everyone was very nice to deal with and responsive.
Business response:
Hi Chris, thank you so much for the positive feedback! We're glad to hear that you had a great experience with Will and found our fees fair. Providing excellent service and being responsive to our customers is always our top priority. We appreciate your support!
The service department did a great job. The service department did a great job. Sarah was excellent and helped me get back on the road quickly.
Business response:
Hi there, we're thrilled to hear about your positive experience with our service department, especially with Sarah. We appreciate your kind words and are glad we could get you back on the road quickly. Thank you for choosing us!
I love Sarah! I love Sarah! She is an example of excellent customer service! My only disappointment was that my vehicle was not looked at for 5 days and it was there a total of 10 days until I got it back. Fortunately my car insurance covered my rental car fees & I received 2 days free with Enterprise for Sat. & Sun.
Business response:
Hi Laurie, thank you for sharing your feedback with us. We're glad to hear that you had a positive experience with Sarah's customer service. We apologize for the extended wait time for your vehicle, and we appreciate your understanding. We hope to provide a more efficient service next time.
Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,397 reviews.
Palmer Dodge Chrysler Jeep Ram is closed now. It will open at 9:00 a.m.