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Palmer Dodge Chrysler Jeep Ram
- Car Dealers
- Roswell, GA
About this business
Location details
11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Good communication throughout. Very satisfied with the quality of work done. Will visit again for service.
Business response:
Thank you for your positive feedback! We're thrilled to hear that you were satisfied with the quality of work and our communication. We look forward to welcoming you back for more great service in the future.
Sarah is absolutely amazing. She was busy the day I came in for my appointment, but stopped what she was going immediately to take care of me. She is pleasant to me every single time I visit here. She’s a rock star guys! Just tell her I said go easy on that Mercedes! 😂. She’ll know what I mean. Please give her a raise. #topnotchservice
Business response:
Stacey, we are thrilled to hear about your positive experience with Sarah! We appreciate your kind words and will definitely pass along your feedback to her. Thank you for taking the time to share your feedback and for being a loyal customer. We look forward to seeing you again soon!
Great salesmen and even the finance guy was great lol. The 2 salesmen, Jay and Aaron were friendly, knowledgeable about the vehicle I was purchasing, and were on top of it with making my first "expensive" car buying experience smooth and pleasant. I drove 200+ miles to buy from Palmer Dodge, and I wish they were local to me for as the service was A+ Brandon, the finance guy, wasn't pushy and got me a good rate, and worked with me on selecting the official Jeep service contract at a great price. I'm going to tell anyone I kno... read more
Business response:
George, thank you for sharing your positive experience with us at Palmer Dodge! We're thrilled to hear that Jay, Aaron, and Brandon provided you with exceptional service. We appreciate you making the drive to visit us and look forward to serving you again in the future.
Great! Mike and Kainen were knowledgeable and courteous! They are the reason I will come back
Business response:
We are thrilled to hear about your positive experience with Mike and Kainen! Thank you for taking the time to share your feedback. We look forward to welcoming you back in the future. If you have any questions or need assistance, feel free to reach out.
They got the work finished up in the 1-3 day timeframe, but my truck sat for 2 days before they looked at it… and that was with an appt. Communication was pretty bad as well… no communication for 2 days. I wish I could’ve been driving the truck around and just brought it in the day they actually did the work (hence, the reason for an appt).
Business response:
We're sorry that your experience left you feeling unsatisfied. We offer a timeframe to give our customers an estimate of when their car will be finished based on our current workload. If you have any further questions or concerns for us, please don't hesitate to reach out. Sincerely, David Keller, Service Manager, service@palmerdcj.com
Great service easy in and out same day return will go there to have service again
Business response:
Hi Brad, thank you so much for the positive feedback! We're thrilled to hear that you had a great experience with our service. We look forward to seeing you again soon for your next service needs. Thank you for choosing us!
Service receptionist was friendly and understood the issue I was having. Was able to get me an appointment to have issue looked at
Business response:
Thank you for taking the time to leave us such a positive review! We're thrilled to hear that our receptionist was able to assist you promptly and efficiently. We look forward to providing you with exceptional service during your appointment.
Helpful staff but very outdated service center and waiting area. Odd and somewhat busy/crowded service center entrance area. No one to greet and help you until you go inside. Once inside, small area and unclear who to talk to. Processes and all areas need updating.
Business response:
Thank you for your feedback on our service center and waiting area. We want to provide the best possible experience for all of our valued customers. We hope to have the opportunity to work with you again in the future. Sincerely, David Keller, Service Manager, service@palmerdcj.com
Kainen was easy to deal with. No pressure sales made the transaction smooth. They were able to locate the desired color and options.
Business response:
Thank you for sharing your positive experience with us! We are delighted to hear that our team provided you with excellent service and made your transaction smooth. We strive to make our customers happy and we're glad we could locate your desired color and options.
Frequently asked questions about Palmer Dodge Chrysler Jeep Ram
How is Palmer Dodge Chrysler Jeep Ram rated?
Palmer Dodge Chrysler Jeep Ram has a 4.9 star rating with 4,872 reviews.
When is Palmer Dodge Chrysler Jeep Ram open?
Palmer Dodge Chrysler Jeep Ram is open now. It will close at 6:00 p.m.