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11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
2019 Jeep Wrangler Tony worked with me on two separate occasions about a month apart for this purchase. He ensured that the terms we discussed initially were still used when the deal was made.
Business response:
Congratulations on your new Jeep Wrangler! We're thrilled Tony was able to help make this happen! Please don't hesitate to reach out if there is anything else we can do for you!
New tires/ full tune-up Luis was extremely helpful. Called to insure I understood work - charges for work - kept me in the loop entire time. Very friendly as well as knowledgeable
Business response:
Thank you so much for allowing us to work on your vehicle! We're thrilled Luis was able to provide you with the top-notch quality service you deserve!
Lack of Attention to Detail Had a flat tire, received a new tire but they did not put the spare back on until I arrived and reminded them again. They also had the electronic side steps unplugged and just hanging. Had an oil change and they forgot to add the mileage update to remind me when next change due. Nothing major, just a lack of attention to details that do add up on perception of quality service.
Business response:
Thank you for your comments. I’m sorry to hear about your experience. This is definitely not a usual occurrence at our business, and I hope you will give us the opportunity to make this right. Sincerely, Jody Cruce, VP, 770-410-1111
It was amazing!! Kurt Taylor was awesome he spent some money out of his own pocket to make the deal happen for us!! We got the price we were needing!
Business response:
Thank you for sharing your exceptional experience with us. We're beyond happy to hear Kurt was able to help get you into the vehicle that was right for you! Please don't hesitate to reach out if there is anything else we can do for you!
GREAT DEALERSHIP I worked with Mopar Matt on 2018 Chevrolet z71 that he had listed on Ebay, he responded quickly on call back and assisted me with all questions I had about vehicle. I was out of state buyer and scheduled a time when I would be at dealership, he had vehicle detailed on time and ready for test drive when I had arrived, vehicle l was as described, no problems, Richard the finance manager was able to get me a good finance rate, long trip but worth the drive.
Business response:
Thanks so much for sharing your outstanding experience! We're thrilled Matt was able to deliver an exceptional car-buying experience! Congratulations on your new z71!
Excellent Experience Lee Brown in the internet sales department was amazing and very easy to work with! I was very impressed with the entire dealership as well.
Business response:
We truly appreciate this wonderful rating! Please let us know if we can ever be of further assistance!
Differential Change Overall I feel like I overpaid for my service. I have received coupons via email from your dealership all the time and when I checked in no one offered me coupon or additional savings. Someone should have also told me how things went with the service what if anything they noted while the car was being serviced etc...
Business response:
We always aim to deliver a great experience, and we are genuinely distraught when we miss the mark. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. Sincerely, Jody Cruce, VP, 770-410-1111
Great service! David Keller is extremely helpful! I would recommend anyone to see him for your service needs. Palmer dodge has provided a great experience from day 1.
Business response:
Thank you for entrusting us with all your automotive needs! We are proud to offer you the exceptional service you deserve.
Best Jeep Buying Experience Palmer Jeep is the best to buy from strait forward pricing and out of the finance office in about 30 min. You can tell that the employees love to work there and it makes it so easy to buy from them .
Business response:
Thank you so much for taking the time to leave your valuable feedback! Your comments keep us motivated and working hard for all our valued guests!!
Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,502 reviews.
Palmer Dodge Chrysler Jeep Ram is closed now. It will open tomorrow at 9:00 a.m.