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11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Honestly they work with any situation. Good customer service and compassion for your special needs and appreciation for your business. You can feel like family when you have repeat business with this dealership. They have attendants at the parking lot to direct you to specific services a nice welcoming.
Business response:
Thank you so much for this absolutely glowing review! Our customer's satisfaction is our number one priority, and we're so glad to hear we're able to continually provide you with exceptional customer service.
Great experience — Thomas Pappas is the best service advisor ever !!! He knows cars and is honest and extremely nice. So so knowledgeable Complicated steering and 4x4 combined problems He knew immediately, a local garage could not figure out. Go see Thomas !!!! I came to this service at Palmer dodge because Thomas Pappas is working there — he had me in past at different dealership. Guess I stalked him !!!!
Business response:
Hi Patti, we would have to agree with you here! Thomas is a wonderful service advisor and we're lucky to have him!
service excellence Winston is an asset to your organization and is one of the main reasons I service my vehicle there. He is truly a professional and represents his company to the highest degree.
Business response:
We will make sure to pass this incredible review along to Winston! Thank you for your support and kind words for our service team. Please let us know if you are ever in need of assistance in the future!
Great Service Louis and the car rental lady were very helpful and very professional when I brought my Ram in for recalls. Great experience, and I would recommend to others.
Business response:
Thank you for the recommendation! We are so happy to hear about your great experience with our team, and we hope to continue working with you in the future!
Jeep purchase It was a great experience working with Will and Chris. Great customer service. Thank you for making it so easy for me. I got exactly the car that I wanted.
Business response:
We're delighted to hear this, thank you for your support! We would love to continue working with you so please do not hesitate to reach out if we can ever be of further assistance!
great Jay is very nice and professional. Chris is an expert. Thanks a lot to everyone. Thanks a lot to everyone. Thanks a lot to everyone.
Business response:
Congratulations on your great new vehicle! We will make sure to pass this wonderful review along to Jay and Chris! Thank you for choosing Palmer Dodge Chrysler Jeep Ram!
Professional and Responsive Thomas made me feel like he cared about my window issue. He was professional and responsive. His follow up was impressive. I would recommend him to anyone needing Jeep service.
Business response:
This is wonderful to hear, thank you for taking a moment to let us know about your service experience with Thomas!
Above and Beyond Took in to fix light coming on re: Anti-lock brakes and Traction control. Didn't realize it was still under warranty, but was informed it was. They also identified a problem with the battery and replaced it under warranty as well. Parts were not in stock, so I was given a loaner at no charge. Also had some 30,000 mile maintenance done on the car. Staff was pleasant and knowledgeable.
Business response:
Hi Charles! Thanks for taking a moment to let us know about your amazing experience with our team. We hope to work with you again so please do not hesitate to reach out if you are ever in need of further assistance!
Great Service No one wakes up in the morning thinking, “Gee Whiz I have a hankering to go down to the local dealership and take care of some things.” It is typically a monotonous and costly exercise akin to paying taxes. However, the service Thomas provided was awesome. He was open and honest with me. We got done what was needed and I would absolutely come back again because of him. He deserves recognition for how he treats customers.
Business response:
We love receiving this kind of feedback, and we will make sure that Thomas knows how much you appreciated his honest and professional service. We hope you will let us know if we can ever be of further assistance as we are always here to help!
Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,508 reviews.
Palmer Dodge Chrysler Jeep Ram is open now. It will close at 6:00 p.m.