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11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Refreshing Professionalism When I met Winston I'd already been jerked around by a couple of other shops without answers to why I was having trouble with my car. Winston listened, acknowledged my concerns and assured me that he and his team would get to the bottom of my issues. Not only did they but they worked with a third party I had a warranty with and I walked away with a fixed car and $0 bill.
Business response:
This is such an amazing review to receive, thank you for taking a moment to let us know about your fantastic experience with Winston. We will make sure he knows how much you appreciated his help. Please do not hesitate to reach out if we can ever be of further assistance here at Palmer Dodge Chrysler Jeep Ram!
Timely service priced as promised Consistently meets or exceeds expectations on timeliness and cost on work. Always meets promised time of completion unlike some of their competitors where a quick lube can take over 3 hours. Palmer is always timely and generally 45 minutes. When they are busy the service rep is upfront that it may be a little longer (which usually means it may be just more than an hour).
Business response:
Thank you so much for your kind words! We really appreciate you taking the time out to share your service experience with us. We count ourselves lucky for customers like you, and we look forward to working with you again in the future!
Jeep Service I came in with a transmission issue on my 2017 Wrangler. Neil in the service department was very professional. I got a loaner as my car is still under warranty I had to leave it over the weekend. My vehicle was repaired right away and it was an easy an painless process.
Business response:
Thank you for giving us your valuable feedback, Josie! It's great to hear about your experience, and we hope you will continue to trust our team to offer amazing service in the future!
Thomas Pappas The service was excellent. Thomas was very friendly and easy to talk to about the service for the recalls. He was accurate in the amount of Time it would take and the overall experience of getting unscheduled maintenance was more pleasant because of it.
Business response:
This is great to hear, thank you for sharing such kind words about your experience with our service team. We will make sure to pass this along to Thomas. Thank you for your support!
Luis at Palmer Dodge Luis did an excellent job of getting my vehicle in quickly and taking care of the issue with my vehicle. He explained exactly what was wrong and how they fixed it. I recommend Palmer Dodge for your vehicle service and maintenance.
Business response:
Everyone here loves to hear from customers like you, Joseph! Thanks for writing this fantastic review. We hope you will let us know if we can ever be of further assistance!
Service at Palmer I have bought 2 trucks here-Jay Starks on both-very good experience. This was my first experience with Hiram because my rep of many years is gone. Hiram was very good. You guys need to modernize and expand your service area-compared to all the other dealers it is not up to par., I realize space is probably an issue-but you are too busy for 1 lane!
Business response:
Thank you for the review, we truly appreciate it when our customers take the time to leave a note about us. We appreciate your suggestions and will pass them along to management. Thank you for the five star review, Alan!
Extremely satisfied with purchase My wife and I went to the dealership to "window" shop for a new Jeep Wrangler. We ended up driving home with one. This was all because the sales person, Roger, we dealt with was quite knowledgeable about the vehicle and made us feel at ease about getting one. We are quite satisfied with how we were treated and would highly recommend anyone, looking to get a new Jeep, to visit the dealership and talk to Roger.
Business response:
Thank you for giving us your valuable feedback. It's great to know that our customers are loving their experience here. Please do recommend us to your friends and family!
great experience No-nonsense best describes my experience(s)!! This is my second purchase and the only dealership for me! There is never pressure to buy and all the staff are knowledgeable!
Business response:
We love getting this kind of feedback, and we're so happy that you can rely on our team to provide a "no-nonsense" experience! Thank you so much for your kind words and congratulations on your new vehicle!
Efficient Service Took my Jeep Grand Cherokee in for service -- was in and out of there, almost faster than I could eat my ChickFilA! Customer Lounge is very cozy, free bottled water and coffee ;)
Business response:
Thank you for the review, we truly appreciate it when our customers take the time to leave a note about us! We are glad you experienced our world-class service, and hope to see you again!
Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,508 reviews.
Palmer Dodge Chrysler Jeep Ram is open now. It will close at 6:00 p.m.