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Palmer Dodge Chrysler Jeep Ram
- Car Dealers
- Roswell, GA
About this business
Location details
11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Unresponsive I asked for cost difference on trade. Palmer asked for photos of trade, VIN, other information. I sent them. There has been time for response but none forthcoming. Maybe they don't want the trade, but they could have said that at the start. Maybe they just don't care about selling cars.
Chip and Nick are Managers and are super Rude When and where their preapproval for 38K and the manager Was extremely rude and we’re not even talk to us, will not use my preapproval at this location! Lost a great customer!
Good Luck (you’ll need it) I have never had a harder time giving anyone money as I’ve had this week. I had requested my assigned salesman to provide a deal sheet via email on the 2017 CPO , and received a timely response that he’d have it ready shortly (he had called me several times when I had previously gone for a test drive, and was in full sales mode the entire time). After several unanswered emails and telephone calls, and 3 days later, I informed him that I had placed an offer on another car, and that he had missed the... read more
Terrible service They are RUDE everytime you call or enter the service department. I use them for my oil changes because they gave me 4 free oil changes. Everytime it is a hassle with them. Lastly, coming in for my fourth and FINAL free oil change, they claim that their technicians are all gone today (@530pm) and that they only work 8-5. Yet they state that they only do walk ins for oil changes and open til 8?? So glad to be done with them! It is literally almost not even worth to get the last change.
Charlie Foxtrot After making an appointment and having no less than three calls from Palmer confirming my appt, got to the dealership to be told 'they don't have appointments'. They didn't have the tires we ordered. One poor guy was checking people in and out while no less than 7 folks stood around doin NOTHInG. Inside, the manager was yelling at other workers. We had an email confirming our non existent appointment and had to get 2 managers to approve honoring the price we received online by the service manager (here on sit... read more
Avoid Palmer They will love to take your money when you are purchasing a car. They will get you in and out extremely quick...but prey to God you don't need any service work. Palmer Dodge has probably the worst service center ever. I am not sure what is going on in there but they are understaffed and extremely rude. Don't expect a phone call back from any of the staff. Heck don't expect to get your car back anytime. Avoid this dealership. Buying process will be great but service center SUCKS!
Worst customer service ever. If you are selling your car, don't bring it there for an appraisal. I had a horrible experience. Very unprofessional handling, the sales consultant (Jay Starks) and his other colleague that buys cars, were both very arrogant.
Terrible Customer Service I went to Palmer CDJ in Roswell (& Ed Voyles in Marietta) with an oil leak in the engine of my 2008 Jeep Wrangler Rubicon which is covered by a lifetime powertrain warranty. I bought this vehicle new and it is still covered under warranty. They both told me it had to start dripping AND that I would have to provide documentation of every oil change I have ever had since I bought it. As I've gone through a divorce and I sometimes change it myself, that was impossible. Fast forward six months: I move t... read more
Help for a customer My husband came up to Palmer Dodge today looking for a vehicle in the rain. He was ready to buy! After walking around for 15 mins. no one came to ask him if he needed help. He then walked inside . Everyone was surfing on their cells. He had to walk up to them and ask if they worked there. One replied," ugh yeah", he preceded to tell them what he wanted, and one replied " Naugh we don't have anything like that. I'm sure the owner will be very disappointed to know he just lost a customer. We found our car" ... read more
Frequently asked questions about Palmer Dodge Chrysler Jeep Ram
How is Palmer Dodge Chrysler Jeep Ram rated?
Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,607 reviews.
When is Palmer Dodge Chrysler Jeep Ram open?
Palmer Dodge Chrysler Jeep Ram is closed now. It will open tomorrow at 9:00 a.m.