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11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Concerning Purchasing a vehicle from Palmer was efficient and I thought a great process until I realized I had left a CD in the vehicle that I traded in and needed that CD for school. I called Dan the salesman and explained the situation and he said he would check the car and mail it to me. While I realize leaving the CD in the car was 100% my fault, I cannot get a response from Dan now that we have left the dealer with our purchased vehicle. I would have preferred an honest answer of No or we don’t mail items left in vehicl... read more
Business response:
Thank you for this feedback. We are sorry that you have any questions that have not been answered. Can you please give us a call when you have a moment? Sincerely, Jody Cruce, VP, 770-410-1111
Beware I chose to have my vehicle towed to Palmer Dodge partially because it wouldn't start (it was showing low voltage on the dashboard gauge) but mainly because there were 2 safety recalls that needed attention (real axle and driver airbag inflator). After running the $140 diagnostic, I am told I need a new catalytic converter and O2 sensors - $2,300, but they can have it ready the next day. I questioned how that could be the cause for the car not starting and was met with a defensive explanation that the codes from the O2... read more
Greedy, High Fees, Terrible Dealer Would avoid this Dealer! Have extremely high Dealer Fee $799, Some BOGUS $190 Fee, and High Tag and Title Fee for a Florida of $390. They are not willing to work with you much on price. This is truly a greedy, terrible place to buy a used car. BEWARE!!!
Avoid this dealership Update....after reviving a response for this review I called the dealership and was directed toward the VP Jody C. He said he was very sorry and would like to work a new price for me. A day went by and I never received a price. Left a message and an email and still nothing. AVOID THIS DEALERSHIP. Zero stars... Do not buy or waste your time at this dealership. Very dishonest. I Wasted a week of time working with this dealership. Was givin an appraisel on my vehicle in writing only for them to come back l... read more
Stay away Run as fast as you can from this place! Drove 141 miles to purchase 2018 Tundra. Upon arriving and walking around vehicle we noticed significant bumper damage requiring a body shop to repair. Dealer insisted they did not know bumper was damaged and if I paid more money they would make repairs and deliver to me. NOT!!!! No one from Management made an attempt to introduce his or herself only went up on price! STAY AWAY!! Read reviews from all sites!
Didn't want my business because of financing I had about one of the worst experiences that I have had a dealership since I have been buying cars. Salesman (Jay) initially was very receptive and did everything that I asked from sending pictures and videos of the vehicle. Told Jay that we wanted to buy the 2015 Lexus and he asked me to place a $500 hold on the car so no one could come and buy the vehicle. I gave him a credit card to hold the vehicle and told him that I would be there Saturday to complete the sale. I advis... read more
Palmer sells car without basic SAFETY inspection. I purchased a Mercedes E350 off the Palmer Dodge lot early October, 2018. When I test drove the car I informed internet Sales Manager Mike Gebhardt the car must have tire/alignment issues. Mike said all cars ride differently and said they could do an alignment. He told me all their cars go through a safety inspection prior to making it onto the lot. Based on his word I purchased the vehicle. A few days later I brought the car to a mechanic I trust at NTB who looked SHOCKED wh... read more
Terrible title& registration office Stay away. They rip you on the back end with title and registration fees that are unnecessary. They will Mail your paperwork and title to a county 600 miles away and charge you for it.
Overpriced Overpriced. Said I had a price through Costco, best price I could get there on my own was $1500 more than going through Costco auto. Worth the $60 membership fee just to buy a car. Also, was offered $6000 for my trade there, want to Carmax the next day and got a check for $8000. That puts them $3500 more than what I paid as a result of 2 hours of effort going elsewhere.
Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,607 reviews.
Palmer Dodge Chrysler Jeep Ram is closed now. It will open tomorrow at 9:00 a.m.