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Pearson Honda
- Automotive
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 6:00 p.m. |
Service department Prompt service done right the first time. Waiting area was clean and comfortable. Employees were friendly and informative. Great services department. The pricing is competitive as well.
pleasant surprise A pleasant surprise! The place is run with military precision! Also instead of one room to wait, there are enough spaces to relax while the car is being serviced on. Thanks, Regina J.
Excellent Service John, my service advisor, deserves recognition for his outstanding customer service as always and the efficiency of your service department is incomparable. Thank you and happy new year!
Business response:
We are incredibly grateful that you took the time out to leave us this note. It's customers like you that make our job wonderful. We look forward to serving you again here at Pearson Honda! Happy New Year to you as well!
Pearson Honda shout out I bought my Honda Accord in 2015 and have been taking it to Pearson Honda for all oil changes and regular maintenance. It has always been a very good experience, no non-sense, experienced mechanics. Sometimes I wait in the waiting area and make use of their office cubbies with power and WiFi. Before COVID, they would provide free coffee and donuts. I thought I would write this review and give them a well deserved shout out. I’m
Business response:
Thank you so much for the shout-out, Rob! We appreciate your continued business, and we look forward to working with you again in the future.
New Service Rep (Clint), Service team This was my first interaction with Clint. Very nice, easy smile, made me feel comfortable right away. The service done was quite good. (Tire rotation, wheel alignment, oil change) I have been bringing my car here for 4 years and will continue to do so.
Business response:
Thank you for your support and kind words! We're happy your experience went smoothly and that Clint provided a great experience. We look forward to working with you again sometime so please reach out if we can ever be of further assistance!
Warranty transmission repair We were having trouble getting Car Max to repair our in warranty Honda Pilot, we took it to Honda for warranty service. Transmission Repair was done in 2 hours and was fast and courteous. And we got a free car wash!
Business response:
Thank you for giving us a chance to work on your vehicle. We're happy our team was able to find a solution. Please let us know if we can ever be of further assistance!
#THEBEST I have purchased two cars from Pearson Honda and always take my car to them for service. The service and customer service is superb. I drive quite a distance from Glen Allen to get to Pearson because I’ve never experienced another dealership like Pearson ever.
Business response:
Thank you so much for taking a few moments to let us know how we are doing! We truly appreciate your wonderful feedback for our team. Please let us know if we can ever be of further assistance!
Inspection I had an apt for inspection next week but was in the area this week. Just happen to see if I could be taken care of. Well done, they took good care of me and within a hour! Great! Thanks service dept.
Business response:
We're so happy to receive this great feedback, Jon! We would love to work with you again, so please reach out anytime we can be of assistance!
Paula B A BIG shout out to Pearson Honda service department and John! Our daughter purchased her first car from a competitor and not only was it defective, they couldn't be bothered helping her with her issue. After a frustrating and upsetting situation, Pearson took the car in and fixed the problem. While some would just call this a service call, we much appreciate John listening and assisting us to fix the car my daughter had saved cash to purchase. The other dealership was not interested. Thank you Pearson!
Business response:
Thank you for giving us a chance, Paula! We're so happy that our team could help you and your daughter out during this stressful time. Please do not hesitate to reach out if we can ever be of further assistance, as we would love to work with you again in the future!
Frequently asked questions about Pearson Honda
How is Pearson Honda rated?
Pearson Honda has a 4.6 star rating with 3,572 reviews.
When is Pearson Honda open?
Pearson Honda is closed now. It will open tomorrow at 8:30 a.m.