This profile has been claimed by the business owner or representative.
Pearson Honda
- Automotive
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 6:00 p.m. |
Service Everything went very well. The shorter wait time was greatly appreciated as was the young man that came to check on how long I had been waiting. Went to find out the status and came back to let me know they were processing the paperwork and my vehicle was just about ready.
Business response:
We're so happy to hear you had a positive experience working with our team! We're so glad that we could help you with your vehicle!
Service department Prompt service done right the first time. Waiting area was clean and comfortable. Employees were friendly and informative. Great services department. The pricing is competitive as well.
pleasant surprise A pleasant surprise! The place is run with military precision! Also instead of one room to wait, there are enough spaces to relax while the car is being serviced on. Thanks, Regina J.
Excellent Service John, my service advisor, deserves recognition for his outstanding customer service as always and the efficiency of your service department is incomparable. Thank you and happy new year!
Business response:
We are incredibly grateful that you took the time out to leave us this note. It's customers like you that make our job wonderful. We look forward to serving you again here at Pearson Honda! Happy New Year to you as well!
Pearson Honda shout out I bought my Honda Accord in 2015 and have been taking it to Pearson Honda for all oil changes and regular maintenance. It has always been a very good experience, no non-sense, experienced mechanics. Sometimes I wait in the waiting area and make use of their office cubbies with power and WiFi. Before COVID, they would provide free coffee and donuts. I thought I would write this review and give them a well deserved shout out. I’m
Business response:
Thank you so much for the shout-out, Rob! We appreciate your continued business, and we look forward to working with you again in the future.
New Service Rep (Clint), Service team This was my first interaction with Clint. Very nice, easy smile, made me feel comfortable right away. The service done was quite good. (Tire rotation, wheel alignment, oil change) I have been bringing my car here for 4 years and will continue to do so.
Business response:
Thank you for your support and kind words! We're happy your experience went smoothly and that Clint provided a great experience. We look forward to working with you again sometime so please reach out if we can ever be of further assistance!
Warranty transmission repair We were having trouble getting Car Max to repair our in warranty Honda Pilot, we took it to Honda for warranty service. Transmission Repair was done in 2 hours and was fast and courteous. And we got a free car wash!
Business response:
Thank you for giving us a chance to work on your vehicle. We're happy our team was able to find a solution. Please let us know if we can ever be of further assistance!
#THEBEST I have purchased two cars from Pearson Honda and always take my car to them for service. The service and customer service is superb. I drive quite a distance from Glen Allen to get to Pearson because I’ve never experienced another dealership like Pearson ever.
Business response:
Thank you so much for taking a few moments to let us know how we are doing! We truly appreciate your wonderful feedback for our team. Please let us know if we can ever be of further assistance!
Inspection I had an apt for inspection next week but was in the area this week. Just happen to see if I could be taken care of. Well done, they took good care of me and within a hour! Great! Thanks service dept.
Business response:
We're so happy to receive this great feedback, Jon! We would love to work with you again, so please reach out anytime we can be of assistance!
Frequently asked questions about Pearson Honda
How is Pearson Honda rated?
Pearson Honda has a 4.6 star rating with 4,239 reviews.
When is Pearson Honda open?
Pearson Honda is closed now. It will open at 1:00 p.m.