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Pearson Hyundai
- Car Dealers
- Richmond, VA
About this business
If you're in the market for a new Hyundai or other high-quality used car in Richmond, Pearson Hyundai of Richmond is for you. We not only provide an extensive inventory of new and used Hyundai models, but also the excellent customer service you deserve. Our staff is ready to assist you throughout the car buying process, and everything from cars, to service, to parts. We are happy to serve customers living in the areas of Richmond, Mechanicsville, Midlothian, Glen Allen, Tuckahoe, Woodlake, Short Pump, Chester, Laurel, Peters... read more
Location details
11701 Midlothian Turnpike, Richmond, VA, 23113, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
The worst service department ever. Stay away once you buy a car you have to deal with a rude service department. They make appointments then keep you there for hours with no update just to have 2 tires put on.
Worse overall experience ever!!!! Purchased a brand new 2014 Santa fe Sport in April 2014 but got more than just a vehicle. A week and half after purchasing the vehicle we found a dead mouse in part of the body that has to be removed when installing the custom Santa fe side steps. We initially couldn't see how the mouse got in. Then 3 weeks later, I had found a hole in the insulation when opening the driver side door. That was how the mouse had gotten in, I called my sales person and arrangements were made to fix it. Let me ... read more
I bought a 2012 Elantra in Feb 2012 from Pearson Hyundai. The sales person failed to inform me that the car does not come with a spare tire or jack. I had to learn the hard way. What should have been a 15 min tire change turned into a 4 hour nightmare. If the sales person had informed me at the time of purchase that there was no spare/jack, I would NOT have purchased the vehicle. Hyundai roadside assistance towed my car to Pearson Hyundai because the tire could not be repaired. When the service dept called me they advised th... read more
I would NOT recommend this dealership AT ALL! The sales person has no knowledge on the Hyundai cars whatsoever. I needed a car that day because my old car broke down and I have a full time job. The price they quoted me is so much higher than the market price. Unfortunately, the West Broad Hyundai does not have the car I want at that time so I had to experience the horrible service from Pearson. They failed to inform me that the car does not come with a spare and then I emailed the manager to complain about the service. NEVER... read more
George was short, impatient & over extended. They needed more service advisors for the volume they were doing. George did not take the time to explain services or issues with my car. Poor, poor experince
I have had the worst experience with their service department. Bought 2 new tires, balance and alignment. The inflation in the 4 tires went from 22 to almost 50 psi!!! Thank goodness for the warning light on the dashboard or I would never have known how under inflated one tire was or how over inflated the other 3 were. When I returned to have them check they told me they had not done the alignment because it required a part (shim? the guy said) but if I hadn't returned on my own, they would have never told me.... When I came... read more
Frequently asked questions about Pearson Hyundai
How is Pearson Hyundai rated?
Pearson Hyundai has a 4.2 star rating with 2,650 reviews.
When is Pearson Hyundai open?
Pearson Hyundai is closed now. It will open tomorrow at 12:00 p.m.