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Pearson Toyota
- Automotive
About this business
Here at Pearson Toyota, it is our mission to be the automotive home of drivers in the Newport News, VA area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Toyota models, you have your pick of our showroom. Our local dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Newport News.
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
"I did not purchase from Pearson, but I did inquire online..." I did not purchase from Pearson, but I did inquire online about a car they had. I received a very fast response-including both email and phone messages from Brenda. She was very nice and sent me the carfax, and price information. She also was flexible and told me what I should bring when I come to look at the car. I ended up deciding I liked another model better, which was not at Pearson, so I, once again, did not purchase from them. However, out of all the deale... read more
"I would highly recommend Pearson Toyota in Newport News!..." I would highly recommend Pearson Toyota in Newport News! Everyone I interacted with was super friendly, helpful and professional! Butch Capps is first class all the way. Brenda Robertson, my sales person was so on top of everything and made my car buying experience so pleasant and easy! I know I got a great car and can rely on them for future service.
"Everyone we have met at this dealership has been helpful..." Everyone we have met at this dealership has been helpful and professional. Brenda Robertson, our salesperson really impressed us with her knowledge and her willingness to assist us in finding the exact vehicle we wanted. She did a great job. She was so helpful, answered all our questions, spend a lot of time with us and was never pushy. We highly recommend this dealership and especially Brenda. Also we were very pleased with the general friendliness, smiles, welco... read more
"Everyone from the receptionist to the sales staff, the..." Everyone from the receptionist to the sales staff, the service staff and the cashier are always friendly and helpful. I have bought three new vehicles from Pearson Toyota's best sales person, Brenda Robertson. The price has been fair and options clearly explained.
"My husband and I seen a Toyota Tacoma at another..." My husband and I seen a Toyota Tacoma at another dealership. We stopped by that dealership to inquire about that truck. The salesman at that dealership kept trying to sell me a different vehicle than the one I went to see. I left frustrated and disappointed. My husband and I decided to go to Pearson Toyota. I had emailed Brenda Robertson the evening before to inquire about the Tacoma trucks. I called Brenda to let her know I was on my way. She was very friendly and reassu... read more
"I have had my 98 Toyota serviced at Pearson Toyota..." I have had my 98 Toyota serviced at Pearson Toyota several times and was always impressed with the service. Very professional. Timely phone calls and a thorough explanation of what was needed for repairs or service. When it was time to get a new car I went to Pearson. It turned out the new Corolla was a little bit more than I wanted to spend. Guy found a 09 Corolla with 7400 miles that fit fit my budget. Guy and the several members of the sales staff stayed after hours ... read more
"Worst service center in Toyotas book of business" Brought my 2017 Tundra in for routing maint (tire rotation, oil & filter). Made an appointment online. Had to prove I made an appointment by showing the porter the email I received as confirmation. OK, no problem. Tells me to go to the end office and Nicki will be right with me. Sure, so far so good right. Well 30 minutes later, no Nicki. Other service advisors where grouped together playing on their phones and too busy to be bothered so I went to the front reception lady (v... read more
"35 year customer - will never go back" Visited the dealership on 1/15/19, the day after Toyota announced the return of the Supra. I spoke with Greg S., Sales Manager. He took down all the information and said he would contact me when the car arrived. I was looking at a 2020 Supra Premium 3.0 with Driver Assist Package. He informed me I would have first right of refusal. I knew there would be many months before Toyota began shipping and was ok with that. Received call on 8/3/19 that the car had arrived. Visited the dealershi... read more
"Screw" Had serpentine belt replaced and when I drove home the Air conditioning was no longer working. I looked to see if fuse was blown, the screw in type 100 amp fuse was missing. My wife is out trying to find the two metric screws that clamp the fuse in. Let me tell you, it was very hard to remove the plastic box from the housing. I finally replaced the bolt in fuse in the rain and my AC still won't work, the clutch is engaging , they must have messed with another part of the system. Bless those that steal from you. God b... read more
Frequently asked questions about Pearson Toyota
How is Pearson Toyota rated?
Pearson Toyota has a 4.5 star rating with 2,369 reviews.
When is Pearson Toyota open?
Pearson Toyota is open now. It will close at 7:00 p.m.