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Puente Hills Chrysler Dodge Jeep Ram
- Automotive
- City of Industry, CA
About this business
At Puente Hills Chrysler Dodge Jeep Ram we strive to provide outstanding professional service in all areas of our automotive dealership. We are proud to present Jeep, Dodge and Chrysler models and are confident we can find the new car, truck, van, or SUV of your dreams. We will also help with auto loans in City of Industry and lease plans too. Our auto repair and car parts departments at Puente Hills Chrysler Dodge Jeep Ram can help get you backon the road as quickly as possible.
Location details
17280 Gale Ave, City of Industry, CA, 91748, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
The worst service ever. They had my jeep for over 2 months and couldn't figure out the problem. I dropped my jeep off with a half a tank of gas and clean, when it was finally returned to me my jeep had dirt layered and leaves all over, and my gas tank was empty. Poor service, customer service is terrible. I'm surprised this service dept is still in business.
Worst service department by far. Went in for one thing and ended up with a damaged paint job. My vehicles issue never got resolved and my cars paint was damaged again. Service department manager did not care and brushed off my concerns.
Poor communication, no updates on what happening with the car. Took 5 mos to service the car,
Poor service and buying experience was not a pleasant one. Would not recommend anyone to your dealership
I brought my car several times for same issue . I understand that their busy, but if I am making an appointment to diagnose my car and they keep it for 3 days just for Diag. Then why schedule an appt. Now that makes me question the ability of the mechanics. If they need 3 days to diagnose. I'm frustrated with this dealer. They will not even take me home due to 10 mile radius and they still want to leave me without a car for 3 days. Not everyone has has 2 or 3 cars at home or a ride. :(
Service advisor was very unprofessional. It was one entire week prior to service advisor letting us know what services our jeep needed,
Went in for a recall and they didn’t tell me there tool a diesel mechanic on site I was without a truck for 2 weeks. Recall wasn’t completed due to no diesel tech. I took my truck to another dealer and had it back within 3 days.
My truck sat at their dealership for almost two months and during this time the communication was horrible at best. They stated that they only have one diesel mechanic working there which was never disclosed prior to taking my truck there. Will not be coming back for new purchases or service any time soon.
Michael and Bustter have been great! Unfortunately I have had to bring my car consecutive weeks in a row since the day after I purchased the vehicle. The vehicle was sold to me only after transmission had been replaced and also something to do with the AC now. How can this be a certified pre owned vehicle? It failed me on the first day of having it. I asked to please let me exchange this one as I no longer feel safe or confident in this vehicle. I got a no, as it would deem difficult. But yet you rather I keep coming week af... read more
Frequently asked questions about Puente Hills Chrysler Dodge Jeep Ram
How is Puente Hills Chrysler Dodge Jeep Ram rated?
Puente Hills Chrysler Dodge Jeep Ram has a 4 star rating with 2,906 reviews.
When is Puente Hills Chrysler Dodge Jeep Ram open?
Puente Hills Chrysler Dodge Jeep Ram is open now. It will close at 9:00 p.m.