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Puente Hills Chrysler Dodge Jeep Ram
- Automotive
- City of Industry, CA
About this business
At Puente Hills Chrysler Dodge Jeep Ram we strive to provide outstanding professional service in all areas of our automotive dealership. We are proud to present Jeep, Dodge and Chrysler models and are confident we can find the new car, truck, van, or SUV of your dreams. We will also help with auto loans in City of Industry and lease plans too. Our auto repair and car parts departments at Puente Hills Chrysler Dodge Jeep Ram can help get you backon the road as quickly as possible.
Location details
17280 Gale Ave, City of Industry, CA, 91748, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
service was terrible, but it is worse now. Their main problem is Zero,0, None, No. Communication. whatsoever. if you say you will call, please call, he did not. it's not even worth it for a review I did with the guy that helped me, boss/trainer, at least 7yrs ago the same thing. so, either try another again or stop buying Dodge, Chrysler
I am glad that I do not have to ever again stop at this dealership due to their horrible and unorganized service department. The service department lacks on how to attend to customers. I am aware that the car business is very competitive, and a few forget the simplest thing which on to be the #1 Customer Satisfaction. This dealership has help me narrowed down my choices and I chose not to go with Dodge ever again.
Still waiting to hear from Dealer to fix issues with Car. Not Happy at all.
It is unfortunate but the service at this dealer is terrible. It’s a revolving door from service personnel to service manager. Prices change from one day to another. It’s like chickens running around with no head.
First the dealer quoted me just under $62K for a new car. Made an offer and they said they would get back to me. Never did. Called and they said the car was sold. Did online chat and verified vehicle was still there and another sales called. Said he was a director. Then told me $62k was price incorrectly and requoted me 10K over MSRP to the tune of $72K. Don't waste your time playing games with this dealer...
Had a free oil change and tried to charge me. Buster the manager is horrible, has horrible customer service skills should be talked to. If it’s free and Letter states it’s free there should be no questions asked. My appointment was at 8:30am did not accept my flyer and said I had to wait until 9 for sales to sign and approve. So I waited until 9:30am and was told my wait time would be longer so had to reschedule for next day again. Next time I go for service I do not want buster helping me like I stated before he has the wor... read more
I don’t recommend this dealer to any customer bad service, service manager that worse
They failed to call me on any updates for my vehicle and when it was ready they didn’t notify me as well. I had to be calling Jeep wave or having to call the dealer for any car updates. Also I wish they would of given more detail as to what was done and repaired. Service advisor when I arrived just told me he wasn’t really sure if the car was ready and then I just got handed the paper work. Thank you for repairing my car though!
I made an appointment online and received an email conformation- when I visited the dealership at the appointment time I was told everyone was gone for the day - what's the point of making an appointment if it's not honored
Frequently asked questions about Puente Hills Chrysler Dodge Jeep Ram
How is Puente Hills Chrysler Dodge Jeep Ram rated?
Puente Hills Chrysler Dodge Jeep Ram has a 4 star rating with 2,906 reviews.
When is Puente Hills Chrysler Dodge Jeep Ram open?
Puente Hills Chrysler Dodge Jeep Ram is open now. It will close at 9:00 p.m.