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Puente Hills Chrysler Dodge Jeep Ram
- Automotive
- City of Industry, CA
About this business
At Puente Hills Chrysler Dodge Jeep Ram we strive to provide outstanding professional service in all areas of our automotive dealership. We are proud to present Jeep, Dodge and Chrysler models and are confident we can find the new car, truck, van, or SUV of your dreams. We will also help with auto loans in City of Industry and lease plans too. Our auto repair and car parts departments at Puente Hills Chrysler Dodge Jeep Ram can help get you backon the road as quickly as possible.
Location details
17280 Gale Ave, City of Industry, CA, 91748, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
Ramon was nice but I’m so disappointed in the customer service here. We were promised a car detail because the brand new car we purchased was dirty on delivery and a tank of gas in exchange for them to be able to fill out our survey to ensure they got a good score. The day I went in for them to replace a part and for the survey, they filled out the survey within minutes of me being there to ensure they got what they needed from me. When it came down to the things I needed, they were no longer concerned. I ended up waiting mo... read more
Well today is 5 May I do not have any ideal if I even on the car finding out today 15 days later I really don’t know what to say other than I’m confused and I’m waiting for them to take my car in my driveway any second
They gave me 11 hard inquiries but other then that everything went well thanks alot
I made an appointment to get my alignment checked. Dropped my car off in the morning. At 330, after all day of waiting, I get a call saying the alignment machine was broken and need to reschedule my appointment. Needless to say I was incredibly annoyed. Did They not know the machine was broken in the morning when I dropped my jeep off? Why did it take all day for them to tell me? It was literally my only day off that week and I didn’t have my car, nor was it fixed. I’m not happy.
No consideration for my time. Took about 10-15 minutes to be acknowledged and fill out my paperwork when there was only 1 car in front. My truck was sitting outside for 15 minutes after my service was complete and I didn’t get my paperwork or keys until I had to go outside and ask if I could leave. My service advisor had no clue what was the cost for my oil change and quoted me $120 and said that they would adjust it if it was different. I paid $110 dollars for an oil change after they completed the service so I had no choic... read more
Dealership is very unorganized. there is no communication within the the staff. Customer service is lacking at the cashier office
Terrible communication. Always told tomorrow, tomorrow and nothing gets done. after a week's waiting, they said no technician was available yet and not sure when it would be. crazy.
After having my vehicle for 11 days for an oil leak, it was determined to be a faulty oil filter. When I got my car back, it was damaged on the passenger side - like a truck slammed their door into my car.
Our Fleet Account there is a disaster with the average time time it takes to fix basic needs to be over 1-2 weeks which is totally unacceptible.
Frequently asked questions about Puente Hills Chrysler Dodge Jeep Ram
How is Puente Hills Chrysler Dodge Jeep Ram rated?
Puente Hills Chrysler Dodge Jeep Ram has a 4 star rating with 2,908 reviews.
When is Puente Hills Chrysler Dodge Jeep Ram open?
Puente Hills Chrysler Dodge Jeep Ram is closed now. It will open tomorrow at 9:00 a.m.