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Puente Hills Chrysler Dodge Jeep Ram
- Automotive
- City of Industry, CA
About this business
At Puente Hills Chrysler Dodge Jeep Ram we strive to provide outstanding professional service in all areas of our automotive dealership. We are proud to present Jeep, Dodge and Chrysler models and are confident we can find the new car, truck, van, or SUV of your dreams. We will also help with auto loans in City of Industry and lease plans too. Our auto repair and car parts departments at Puente Hills Chrysler Dodge Jeep Ram can help get you backon the road as quickly as possible.
Location details
17280 Gale Ave, City of Industry, CA, 91748, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
I wish there was an option to choose zero stars. Service on my car took over two weeks for a service that I was told it was going to take three days at the max. I called, left voice messages, text messages and emails and no response from the dealer, finally I decided to drive there to check status and still my car was not ready. I wish I could say customer service is great but unfortunately that is not the case with this dealership.
Not as good as CDJR West Covina and Alhambra. I have been there for more than 10 times, but still not customer service oriented.
Service department here is by far the worst I've ever had to deal with. They need new techs and service advisor's
You might want to call it ( THE NO SERVICE DEPARTMENT ). was not able to talk to any one ,tried to text to call gave up picked up my car took it some were else
Came in for an oil change appt. Waited for two and a half hours to get get my truck back
Kept calling to get an update on my car and just got the run around.
Unfortunately, my visits to the service department this time around were unpleasant. I was not greeted or acknowledged by my assigned service advisor on both visits. In addition, my warranty case manager attempted to contact the dealership and the service advisor multiple times, but was unsuccessful. Understandably, the service advisor had been busy; however, days flew by and a follow up call was never provided. I was also not notified that my car was ready to be picked up. I called one hour before closing and was notified t... read more
Went in to a purchase a jeep wrangler. Salesman Eric and the sales manager were great.what made this a horrible experience was the finance manager he doesn't know what no means. Kept me there longer than I should.if it wasn't for him would of gave 5 stars.
SORRY, REALLY SUCKS RIGHT NOW. COUPLE YEARS AGO IT WAS GREATTTT. DONT KNOW WHAT HAPPEN. I THINK JUST SHORT ON WORKERS. DON'T KNOW ROBERT GILLAM.
Frequently asked questions about Puente Hills Chrysler Dodge Jeep Ram
How is Puente Hills Chrysler Dodge Jeep Ram rated?
Puente Hills Chrysler Dodge Jeep Ram has a 4 star rating with 2,908 reviews.
When is Puente Hills Chrysler Dodge Jeep Ram open?
Puente Hills Chrysler Dodge Jeep Ram is closed now. It will open at 9:00 a.m.