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Puente Hills Chrysler Dodge Jeep Ram
- Automotive
- City of Industry, CA
About this business
Location details
17280 Gale Ave, City of Industry, CA, 91748, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
Still waiting on a part for my car. They said, it’s on back order and I’ve already been waiting 3 months for the part. Not happy with the quality of service!
Business response:
Thank you for bringing this to our attention. We’re sorry you had a bad experience and want to assure you we take your concerns seriously. Please call or email when you have a moment. Sincerely, Josh Story, General Manager, 626-626-2002, J.story@puentehillscdjr.com
The Service advisor or Utility helper can't be found. I Was waiting for @least 25 minutes and i wasn't even help for a simple oil change service or what els service i needed.
That was the worst service I've ever had. I'm never going to the Puente Hills service again and also purchasing of the car. Your service center was not entirely honest. I'm trying to talk to friends of my community about your service. I feel so bad that I'm wasting my time on this survey. Please don't ever send me this survey again.
BAD SERVICES . WHEN YOU SIGN THE CONTRACT THEY SAY ONE THING AND WHEN YOU ARRIVE FOR SERVICE THEY TELL YOU ANOTHER THING.
Second time being at the dealer and can't get my wagoneer fix at this point I'm about to take it
Your dealership was charging me very expensive you guys are ripoffs very bad service never recommended
Alberto very bad service and info. .he hide the important info about the finance very bad
I had to bring my vehicle back after they had fixed the fuel pump, after having to wait 3 months for the part to come in l, because the check engine light came on after I left the parking lot. They told me it was the fuel intake tube that was bent and my catalytic converter for a total of $5,000. I had to convince the manager they caused the damage to the fuel line but they still wanted to charge me. They fixed the part they broke and miraculously I have no check engine lights on after 1,000 miles. This place is shady, good ... read more
Service center does not communicate with its customers. Will not be back. Left several messages no call back. Had to drive over to see service manager.
Frequently asked questions about Puente Hills Chrysler Dodge Jeep Ram
How is Puente Hills Chrysler Dodge Jeep Ram rated?
Puente Hills Chrysler Dodge Jeep Ram has a 4 star rating with 2,956 reviews.
When is Puente Hills Chrysler Dodge Jeep Ram open?
Puente Hills Chrysler Dodge Jeep Ram is closed now. It will open at 9:00 a.m.