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Rochester Hills Chrysler Jeep Dodge Ram
- Automotive
- Rochester Hills, MI
About this business
Location details
1301 S Rochester Rd, Rochester Hills, MI, 48307, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
"Horrible dealership" Terrible experience from start to finish. They will damage your vehicle and claim that it was dropped off that way. Do not take you car here.
"Overall extremely disappointing" Made an appointment to have my 2014 Jeep patriot looked at due to engine light being on. I was told to bring my vehicle in A week later from the time that I called. Obviously there's no urgency when it comes to this dealership. When arriving to dealership at 2 PM due to being unable to get out of work was told they wouldn't be able to look at my car until the next day and wanted me to leave it with no consideration of my need of transportation to get home nor while my vehicle was sitting at ... read more
"Attempted to get the car serviced after owning it for..." Attempted to get the car serviced after owning it for only 2 months - it was certifeid used, meaning RHCJD would have done a complete once over and dubbed the vehicle top notch. How ever I had to pay out of pocket AND take it to another delaership bc my pruchase dealership claims to have been too busy to assist me. I think it had more to do with the fact that they sold me a sub-parr vehicle and did not want to accept responsibility for it. I like my money back for th... read more
"Lied to by Ryan Evans ... 1. Stated he was a purchasing..." Lied to by Ryan Evans ... 1. Stated he was a purchasing manager for trade in vehicles. - Fact: He is a regular sales person 2. Told over the phone that I was guaranteed AT LEAST auto trader trade in value - Fact: Was offered 4k less when I arrived at the dealer. Poor service overall. I am not sure how they stay in business acting like this. Went to Golling after my wasted day at Rochester and was very please by the service. Not only did Golling give me the auto tra... read more
"They will burn your car to a crisp. Don't bring your..." They will burn your car to a crisp. Don't bring your car there for service. They will trash your car and then deny, deny, deny!
"I have had few repairs on my 2000 Chrysler 300 m. Couple..." I have had few repairs on my 2000 Chrysler 300 m. Couple of minor accidents. My battery did need to be replaced after 5 years. Rather than go to the dealership. (we all know how the dealer rips everyone off) lol. I went to Sears, bought the biggest battery with the extended warranty etc. since I wouldn't be driving it for months at a time after retiring, Having the sears battery replaced every year for 4 years in a row the mechanic insisted the problem was my alte... read more
"i brought my minivan in for an oil change before leaving..." i brought my minivan in for an oil change before leaving on vacation. i was told that it was time for a rotation of the tire on my town and country. i told them to go ahead and do it. i left on vacation and i had a flat tire on i-75. i went to change my tire only to find out i couldn't break the lug nuts loose. i tried and tried until my lug wrench broke. i called road service and they couldn't break then loose either. my minivan was towed to a repair shop and the... read more
"Took car in for minor warranty work. Service Tech advised..." Took car in for minor warranty work. Service Tech advised I needed brakes all around. (said to be 100% gone) Took my car to another mechanic and found to have 50% life remaining on the brakes. Returned to the dealer, service manager affirmed the tech had lied, and is "very sorry" this happened. He reprimanded the tech (ya think?) and offered a "free oil change" for my trouble WOW... I'm impressed...NOT! In the interest of upselling service items, customers are be... read more
"After having my car for an entire day, the two problems..." After having my car for an entire day, the two problems noted for repair were not fixed!! This was the second time the roof needed to be adjusted - again, an excuse from service. When I told Steve the problem was worse then he was trying to sell me he remarked with a smart mouth comment. I phoned his manager and he offered me a free rental to return the car next week. When I picked my car up tonight, I noticed the latch on the console was still sitting on my car se... read more
Frequently asked questions about Rochester Hills Chrysler Jeep Dodge Ram
How is Rochester Hills Chrysler Jeep Dodge Ram rated?
Rochester Hills Chrysler Jeep Dodge Ram has a 4.4 star rating with 5,032 reviews.
When is Rochester Hills Chrysler Jeep Dodge Ram open?
Rochester Hills Chrysler Jeep Dodge Ram is closed now. It will open tomorrow at 8:30 a.m.