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Rochester Hills Chrysler Jeep Dodge Ram
- Automotive
- Rochester Hills, MI
About this business
If you're in the market for a new Chrysler, Jeep, Dodge, or Ram vehicle in Rochester Hills, Michigan, you're in the rightplace. At Rochester Hills CDJR, taking care of you is what we do. Whether you're looking for a new truck, or a pre-owned SUV, our sales team will help you navigate through our selection to find exactly what you're looking for.
Location details
1301 S Rochester Rd, Rochester Hills, MI, 48307, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
"Oil change and tire rotation" I had an oil change and tire rotation done. I pay a little more at dealership but service is excellent. They also washed my car without even requesting them to do so.
"rude service department" I wont go there anymore the service department has been rude to me several times .Terrible that they don't take car of customers that spend a lot of money on vehicles.
"Service rep lies repeatedly" I scheduled my 2016 Renegade fo service because it hesitated or stalls when going from A complete stop to starting- especially during turns. The car is drivable but definitely question the safety of it. When I scheduled the appointment, I was told the dealership is very busy but if I wait until Wednesday to drop it off, it should settle down. I dropped the car off at 6pm Tuesday night so it would be seen first on Wednesday’s drop off list. I called the dealership at 2:00 on Wednesday to find out... read more
"Body shop experience " Communication was poor, cost came in almost 2x the estimate and there was never follow up from the representative even though they said they would call with updates.
"Very Poor vehicle delivery prep" Footprint on front seat, screws to hold roof on were in front counsel not roof. Second key was missing, absolutely no washer fluid in reservoir
"Service Appointments are Not Actual Service Appointments" I scheduled a service appointment online to drop my 2013 Jeep JKU off for trans problems I did so online, specifically stating that it was for auto trans issues. (Why my 55k mile Jeep is having trans problems is a completely separate issue and is not the fault of Rochester Jeep) The morning of the service "appointment" I came in a was surprised to find out that my vehicle could be dropped off but would not even be troubleshot for another week. I did not leave my vehi... read more
"Nice service person to talk too, lack in actual service " Had to take the jeep in for a recall and when speaking with the service person over the phone, we were told the work would take about 3 hours. Set an appointment to drop off the jeep and we were there on time 7:00am on a Friday for a 3 hour fix. 10 day later and many calls and conversations, we finally get the jeep back. We did quoted on some common services which were all at the high end for that type of service. I suppose they are unaware of Google or they are look... read more
"to busy for new bussiness" The sales person was to busy to take me seriously. He never listened to my needs of what i was looking in a car (which I explained several times). I asked him if he had time for me, beside he continues saying yes, he kept me waiting at his office. After all he just told me I will give you a call tomorrow. He did not even bother to check cars and prices with me. I email the manager and surprise! No response from the manager either.
"45 days to get my car back" I had a small accident and instead of choosing o good repair shop I send it to the dealer I leased it to avoid issues latter on( Rochester Hills Chrysler Jeep). The car needed a new radiator, new front bumper, hood, front windshield, and new airbags! They charged the insurance $20000 almost the total value of the car, refused to give me a loaner car, and kept my car for 45 days. Not happy at all!!!!!!!!!!!! Be ware!
Frequently asked questions about Rochester Hills Chrysler Jeep Dodge Ram
How is Rochester Hills Chrysler Jeep Dodge Ram rated?
Rochester Hills Chrysler Jeep Dodge Ram has a 4.4 star rating with 4,909 reviews.
When is Rochester Hills Chrysler Jeep Dodge Ram open?
Rochester Hills Chrysler Jeep Dodge Ram is closed now. It will open at 10:00 a.m.