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Rochester Hills Chrysler Jeep Dodge Ram
- Automotive
- Rochester Hills, MI
About this business
Location details
1301 S Rochester Rd, Rochester Hills, MI, 48307, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 6:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
WARNING: Buyers beware. Get a second opinion on any work needed on your vehicle. I took my car in for a part that I was told by the service manager was covered under warranty. I left my car only to receive a call 24 hours later that the part was not covered. The quote: 1500$ where Goodyear of Rochester quoted 600$. I'm out 154$ for them to tell me exactly what I told them was wrong but learn from my mistake. Please Please Please get a second opinion when it comes to their quotes. Would never recommend Chrysler Jeep Dodge Ram... read more
Took my Pacifica in for factory recall update of the stop start feature. I told the advisor the stop start was not working. The only thing I am sure was done to my car was, it was moved from the the service intake area to the parking lot on the other side of the building. My stop start still was not working and the "service" hadn't even checked the tire pressures. I called the intake agent who told me "it was just a computer update and testing the vehicle to see if it took wasn't part of the servicing. I could bring it back ... read more
Very poor experience with my recent work. Sadly lacking in customer service and communications. Could not get hold of anybody I’m service. Didn’t return voice messages. Service was not done as I requested
Quality of work appears to be satisfactory. Having to argue about using oil change coupons printed off of the dealers web site is getting old! Had to wait while the service advisor ok’d it with the service manager. This happens every time! Decided to have my brakes replaced somewhere else.
"I had an issue with my brand new Gladiator. I didn’t..." I had an issue with my brand new Gladiator. I didn’t lease my car in this location, anyway I would expect a good guarantee/support at any dealer. The issue “engine light on”, it was caused by the OxSensor. I didn’t left my vehicle in my first appointment (beginning of Sep), since it was told me that I should expect about 5days to be inspected my car. I understood so I set a new appointment for the beginning of October, it was told me that I could continue using my car... read more
"Return my call when I leave a message. My daughter..." Return my call when I leave a message. My daughter brought Jeep in for service. No receipt of service was given. I called and left vm to email one to me and never received any response. Ian Axworthy 248-231-0324
"This rating is strictly for the body shop. Having had..." This rating is strictly for the body shop. Having had previous experience with the body shop, they seemed to be the best place for a problem with paint blistering on the hood of my Pacifica. They came through beautifully, getting a new hood, rather than refinishing the problem hood. All under warranty......................For other service I will not go back. They get ZERO stars. Don't ask them to repair a tire. They won't follow industry and supplier standards. AFTE... read more
"I bought a 2018 Jeep Compass which was pre-certified and..." I bought a 2018 Jeep Compass which was pre-certified and had undergone a 125 point inspection check. As soon as I bought it - I realized the navigation was not working. The service department mentioned it was fairly a big issue and needed 2-3 days atleast to get to the vehicle. Even if the radio is a faulty part and under warranty - I was told that I may have to end up paying hundreds of dollars for technician check up and manual fees. 48 hours after I bought the ... read more
"I have been buying Jeeps and having them serviced at this..." I have been buying Jeeps and having them serviced at this dealership for 25 years . On Sep. 20, 1920 I had the rack and pinion replaced at the suggestion of the service dept. although I had experienced no problems with the steering. Since then I have been back four times and have had the rack and pinion replaced a second time because of steering problems. Specifically the steering pulls left and has play in the wheel that causes over steering right and then drift... read more
Frequently asked questions about Rochester Hills Chrysler Jeep Dodge Ram
How is Rochester Hills Chrysler Jeep Dodge Ram rated?
Rochester Hills Chrysler Jeep Dodge Ram has a 4.4 star rating with 5,032 reviews.
When is Rochester Hills Chrysler Jeep Dodge Ram open?
Rochester Hills Chrysler Jeep Dodge Ram is closed now. It will open tomorrow at 8:30 a.m.