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If you're in the market for a new Chrysler, Jeep, Dodge, or Ram vehicle in Rochester Hills, Michigan, you're in the rightplace. At Rochester Hills CDJR, taking care of you is what we do. Whether you're looking for a new truck, or a pre-owned SUV, our sales team will help you navigate through our selection to find exactly what you're looking for.
1301 S Rochester Rd, Rochester Hills, MI, 48307, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 9:00 p.m. | |
Tue | 8:30 a.m. to 6:00 p.m. | |
Wed | 8:30 a.m. to 6:00 p.m. | |
Thu | 8:30 a.m. to 9:00 p.m. | |
Fri | 8:30 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 3:00 p.m. | |
Sun | Closed |
"Stay Away...Bad Business Ethics!" Because of people like Gary Sizemore and Buzz Jackson at Rochester Hills Chrysler Jeep Dodge who are full of crap and do NOT know how to deal with loyal customers, I am being forced to pay extra money out of my pocket and take a credit score hit for their dishonesty and mistakes. After I returned a lease vehicle and agreed on a new one with an understanding that they would cover the remaining cost and fees on returned lease, I still received a notification for final return lease bill. They ... read more
"Service Department" Worst experience with a dealership. Made a 7:30 appointment 2.5 weeks ago to get my power door fixed on a T and C and an oil change, no one calls me the part was available and wants to leave it overnight for an oil change. Almost 2-weeks go by and no one calls me, however, oil is leaking over my new driveway. Call and make an appointment for the oil leak and ask about the part, no one knows, so I make a 7:30 appointment for yesterday. I get a call at 5:15 telling me the part just came in and they fixed t... read more
"Very Poor Customer Service in Service Dept." Do not take your car to get service at this dealership! I bought my 2013 Chrysler 200 about 2yrs ago at this dealership. Sales experience was good. Service is ridiculously poor since I bought the car. Service advisors are unfriendly, don't ever smile, act bothered that you need them to help you fix your car, wont try to help you, will tell you they are too busy to help you, etc. If you fill out the little survey card they leave in your car, the service manager will call you and r... read more
"Horrible dealership" Terrible experience from start to finish. They will damage your vehicle and claim that it was dropped off that way. Do not take you car here.
"Overall extremely disappointing" Made an appointment to have my 2014 Jeep patriot looked at due to engine light being on. I was told to bring my vehicle in A week later from the time that I called. Obviously there's no urgency when it comes to this dealership. When arriving to dealership at 2 PM due to being unable to get out of work was told they wouldn't be able to look at my car until the next day and wanted me to leave it with no consideration of my need of transportation to get home nor while my vehicle was sitting at ... read more
"Attempted to get the car serviced after owning it for..." Attempted to get the car serviced after owning it for only 2 months - it was certifeid used, meaning RHCJD would have done a complete once over and dubbed the vehicle top notch. How ever I had to pay out of pocket AND take it to another delaership bc my pruchase dealership claims to have been too busy to assist me. I think it had more to do with the fact that they sold me a sub-parr vehicle and did not want to accept responsibility for it. I like my money back for th... read more
"Lied to by Ryan Evans ... 1. Stated he was a purchasing..." Lied to by Ryan Evans ... 1. Stated he was a purchasing manager for trade in vehicles. - Fact: He is a regular sales person 2. Told over the phone that I was guaranteed AT LEAST auto trader trade in value - Fact: Was offered 4k less when I arrived at the dealer. Poor service overall. I am not sure how they stay in business acting like this. Went to Golling after my wasted day at Rochester and was very please by the service. Not only did Golling give me the auto tra... read more
"They will burn your car to a crisp. Don't bring your..." They will burn your car to a crisp. Don't bring your car there for service. They will trash your car and then deny, deny, deny!
"I have had few repairs on my 2000 Chrysler 300 m. Couple..." I have had few repairs on my 2000 Chrysler 300 m. Couple of minor accidents. My battery did need to be replaced after 5 years. Rather than go to the dealership. (we all know how the dealer rips everyone off) lol. I went to Sears, bought the biggest battery with the extended warranty etc. since I wouldn't be driving it for months at a time after retiring, Having the sears battery replaced every year for 4 years in a row the mechanic insisted the problem was my alte... read more
Rochester Hills Chrysler Jeep Dodge Ram has a 4.4 star rating with 4,910 reviews.
Rochester Hills Chrysler Jeep Dodge Ram is open now. It will close at 3:00 p.m.