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Antwerpen Volkswagen
- Car Dealers
- Pasadena, MD
About this business
Location details
8065 Ritchie Hwy, Pasadena, MD, 21122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Terrible I dealt with Sean Lawrence.. He was a joke no knowledge of product and lazy...sales managr alsoa joke said he would negotiate and when I showed up he would not ...car was in terrible condition and dirty as xxxx...looked like a homeless person lived in it...felt like I was at the circus and clowns were selling cars ..
High Junk Fees! Drove 40 miles to look at this vehicle. Went there because of a good asking price. Then when ready to buy the vehicle; they add a $1400 repair order fee and called it a Maryland State Inspection Fee! He said the fee was from repairs done on the vehicle back in January! It is now August and instead of changing the online price; they spring it on you once you decide you want the car!!! Never heard of this from all the dealerships I've talked to over the years!!! If you want to get ripped off; got to Antwerpen V... read more
1 star because 0 was not an option These guys have really tanked since I bought my car there in 2009. I believe in spending my money locally but only if the customer service is good. I've been in and out of there for my cars needs over the years and learned early on that you have to be armed with info about what you are going in there for. If not they take every opportunity to charge you more than whats fair. My latest interaction has prompted this review. I had an exhaust sensor go bad in my car and no time to do it myself ... read more
EXCELLENT SERVICE THIS DEALERSHIP GOES ABOVE & BEYOND I walked into this dealership back in 2012 to purchase a new car for my wife for her birthday as a surprise. I was greeted by then salesman, now manager, Nate Thomas. Nate was great he took the time to show me some vehicles I was interested in and I chose a new 2012 Jetta SE. Nate expedited the paperwork, got the car cleaned up and even put the car on the showroom floor with a big bow on it for her. I told Nate that I was going home to pick her up and just tell her I was ... read more
The WORST Experience -ZERO STARS NO STARS! Only gave one because it's required. After shopping around I decided to check out this dealership. When one sales person couldn't handle the questions another jumped in and got really pushy, which yes is part of sales but this was unprofessional, long story short. Lots of games and they do not stand behind their promises. I had hoped that they would redeem themselves after I gave them a chance to explain why all the twisted answers and poor customer service, but no they confirmed ev... read more
"JACK DOES NOT SAY YES TO EVERY DEAL!!PRICE HAGGLE HEADACHE! Dear Jack Antwerpen, I will not be coming back to your dealership to buy that overpriced 2008 Kia Spectra which has been sitting on your lot for 3 months or so because it is not even worth the sales price of $7,100. It is high mileage for a 6 year old vehicle, not to mention the fact that the interior had some stains and wear on the front seats, and funny smell when you turn on the AC probably because it has been sitting all summer on this lot. I thought that I cou... read more
Bad buisness This dealer does not stand behind their used vehicles and are not trustworthy. Buy somewhere else. VW is a great brand but my experience here was terrible.
After working back and forth on pricing, payments, terms, etc., it turned out that I needed a co-signer. I was able to obtain one, and got a "good news call" from Chris Zook. I was told that I was approved, and that "Neil said the payments would be WAY under $400/mth" on the Jetta Se model with sunroof and convenience packages. Since I wanted to save as much money as possible, I then asked how much I would save by going with the lower SE model. I was told by Chris that the price of my car would be "about $900" more than the ... read more
I bought a brand new 2011 Jetta w/ Nav package in May of 2011. The sales experience was so-so. Salesman was a bit pushy but that is to be expected from a dealer but the entire experience went sour shortly after purchase. At the 3000 mile courtesy check, I complained of several issues and was told by the service manager not to worry about of them because new cars 'settle'. I let it go because I knew they wouldn't do anything about my issues at the time. I waited until the 10k service and complained of issues with my HVAC syst... read more
Frequently asked questions about Antwerpen Volkswagen
How is Antwerpen Volkswagen rated?
Antwerpen Volkswagen has a 4.4 star rating with 2,974 reviews.
When is Antwerpen Volkswagen open?
Antwerpen Volkswagen is closed now. It will open at 9:00 a.m.