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11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Service Center Thomas was a great host. He ensured that the work detail was explained, kept us up to date on progress and then walked me through the close of our ticket.
Business response:
Now that is the quality of service we strive for! Way to go Thomas!
recall quick easy in an out. comfortable waiting room. no charge as was a recall. was nice to look at inventory of new jeeps while i waited and was not hassled by sales guys.
Business response:
It was such a pleasure serving you! We love providing our customers with exceptional service! We greatly appreciate your business and look forward to your next visit with us!
Took care of all our needs. Great service. Very friendly Caring staff Took us right away Everyone loves our Service Dog and is ready with treats! Explains and keeps us updated throughout our service of the car.
Business response:
Hi Ron, thanks so much for sharing your experience with us. Your comments keep us motivated and working hard for all our guests! At Palmer Dodge Chrysler Jeep Ram, we value our customers, and we look forward to seeing you on your next visit. Take care!
Personal and Proactive Very friendly staff who were great about proactively communicating the status of repairs. Repairs were made much quickly than originally anticipated. Very easy to pay bill online and then pick up the car.
Business response:
Thanks so much for the review! We try to provide all of our guests with a great atmosphere and world-class service that you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Navigation maps Had Jeep in for maintenance. Also was told a separate appointment was needed for Navigation map update. Made separate appointment and waited 2 hours when I was told they hadn’t gotten to my car yet. 30 minutes later I was told I had to obtain it on my own and to go to “navigation.com”. I went home and tried to do myself and was unsuccessful after several attempts.
Business response:
Thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention. I hope you will give me a call when you have a moment, so I can help you get your navigation map updated. Sincerely, Jody Cruce, VP, 770-410-1111
Great experience Went in to buy a new Jeep. Had done a fair bit of research so knew which one I was interested in. Got the right amount of help and a fair price on the new car and trad-in. Would defiantly recommend.
Business response:
Congratulations on your brand new Jeep! We're so glad we were able to provide you with such an outstanding car-buying experience. We look forward to seeing you again next time!
Service office staff The young man in the service department was not professional or courtesy. Thomas offered to help after I left and came back. Hiram was excellent!
Business response:
Thank you for taking the time to share your valuable feedback with us, both positive and constructive. We are deeply sorry that we did not exceed your expectations as a whole.
J Kash Mopar was a great salesman, not to pushy. Helped with anything I needed. Would highly recommend him for anyone looking for a new car or truck.
Business response:
We're glad to hear you and an exceptional experience here at, Palmer Dodge Chrysler Jeep Ram! Please don't hesitate to reach out if we can ever be of further assistance.
good visit despite my challenging schedule, traveling various times, a few times that were too busy and some parts issues got the job done well - thank you
Business response:
Hi Nick, we're so glad we could be of service to you! We are always more than happy to assist you if anything else comes up. We hope you have a great day!
Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,506 reviews.
Palmer Dodge Chrysler Jeep Ram is closed now. It will open at 9:00 a.m.