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11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great service! Great experience! Service team was awesome, but the parking lot is a nightmare! You almost can’t drive to the service department. You guys need more space!
Business response:
Thank you for taking the time to share your valuable feedback with us, both positive and constructive. We are deeply sorry that we did not exceed your expectations as a whole. We will take your comments into consideration.
Fantastic Service I worked with Thomas and he was terrific. I was very impressed..... especially being that it was a busy Friday morning. Waiting area was also very clean.
Business response:
It was such a pleasure serving you! We love providing our customers with exceptional service! We greatly appreciate your business and look forward to your next visit with us!
these people work hard! thoroughly researched the 'strange' problem and fixed a very unusual issue. give these people the credit that is due... work space is limited and customers are very busy... could use more shuttle options
Business response:
Thank you for giving us the opportunity to service your vehicle. We greatly appreciate this feedback and we will take your comments into consideration.
Superior!!! Palmer Dodge Chrysler went above and Beyond in their service of our truck. We were traveling and our breaks went out. They listened to our situation and were able to work us in and put new breaks on for us right away! The best service experience ever!!! Thank you Palmer Dodge Chrysler. If we lived in the Alpharetta area, they would be our car dealership!! Thank you!!
Business response:
Thank so much for sharing your experience with us! We love being able to provide our guests with quality service they can trust, and we're so glad we could help you out! Safe travels!
Great Experience The service was GREAT. I was contacted often to make key decisions about concerns with the car prior to work being done. Service Adviser, Dawn, was very thorough, compassion and patience to ensure I had good understanding of the working being completed. The work was done in timely manner based upon the amount of work completed. Also, JR from Parts Department very helpful in locating the best tires for my vehicle.
Business response:
Thanks so much for taking the time to let us know how we are doing! We truly love being able to provide our guests with outstanding service they can trust! We look forward to seeing you again next time!
Rory was great !!!!!!! Rory was great very pleasant experience capable polite very efficient expected high pressure none was there Rory knew his vehicle very well extra work neededOarts installation was very quick
Business response:
Way to go Rory! We'll be sure to let him know he is doing an awesome job! Thanks for visiting us!
Great Service as always. I was getting recall work on my 2016 a Saturday morning appointment. Neil was there to meet me 15 minutes before opening and got me comfortable, explained everything and told me he would try to get me out as soon as possible. The appointment was very quick and so far each time I've had service work, oil changes, etc. I've been satisfied. I look forward to my next visit.
Business response:
That's awesome! It is always a pleasure being able to serve you! We look forward to seeing you next time!
Best service #1 From start to finish. It was great. Winston was awesome. He really made me fill I was the only one there. Even set me up so I can go to work.He kept me up to date about my truck through out the day.
Business response:
Way to go Winston! We're so pleased to hear he was able to provide you with outstanding service! We hope to see you again soon.
Recall, tire rotation and balance and wheel alignment The service team did a great with my wheel alignment, going the extra mile to get it perfect. The communication was great Thomas and I, I would recommend this dealer to anyone.
Business response:
Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,607 reviews.
Palmer Dodge Chrysler Jeep Ram is closed now. It will open tomorrow at 9:00 a.m.