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11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fast & got the job done, with clear communication. Thanks for a great first visit- it was easy to set an appointment online, and my trip was a quick one. Everything was done as I had asked and the service rep explained everything that would be done- no surprises on costs or work that was needed.
Business response:
Thank you for giving us the opportunity to service your vehicle. We greatly appreciate this feedback and look forward to seeing you again in the future!
Great experience Luis was helpful, kept me up to date with progress and offered different options to fix the problem. A courtesy vehicle was also provided so I wasn’t put out in anyway.
Business response:
Thank you for sharing your five-star experience here at Palmer Dodge Chrysler Jeep Ram! We're happy to hear your service went well. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
They took care of my truck I reached out to another dealer who conveniently had multiple locations, one closer to my work and one closer to my home. It would have been a great fit for me to use that other dealer for service long term due to that proximity. When I tried to make an appointment, I felt like I was inconveniencing them with my service work, and the appointment date was 6 weeks out! Neil at Palmer DCJR took my truck in, fixed the recalls and handled some additional service items quickly, and treated me like a pers... read more
Business response:
Thank you for giving us a chance. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words! We look forward to seeing you again.
Stereo issues/battery Palmer Jeep service people are great. Dawn and the others have been very helpful, kind & professional with all interactions. I always feel like they are genuinely working to do their best and get things done in a timely manner.
Business response:
Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future!
Service Experience My service experience (oil change and tire rotation) was consistent and met my expectations. Hiram provided an accurate wait time, understood the purpose of my visit and reviewed my invoice with me. He is informative, personable and pleasant.
Business response:
we are happy to hear Hiram was able to provide you with such exceptional customer service! Our team works hard to go above and beyond for all our valued guests. We appreciate your business and hope to see you again soon!
Top Notch Went in, was given price as advertised and got fair trade in value , no haggling, no aggravation and was in and out in less than 2 hours
Business response:
Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future!
Great customer service Kept me informed of progress during the time my car was in for repairs. Contacted me the minute my car was ready for pickup. Fast check out.
Business response:
Thanks for taking the time to let us know how we are doing! We're so glad we could be of service to you, and we look forward to seeing you again next time.
Oil Change I called ahead to inquire about the timing of oil service on my 2020 Jeep Gladiator. We reviewed the mileage and the oil life reading and I was able to go right in with No appointment needed and In and out within 45 minutes.
Business response:
Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future!
Very good service support Very good service support. Was informed periodically on the status of the repair. Post repair explained as to what was fixed and what to watch out
Business response:
It was such a pleasure serving you! We love providing our customers with exceptional service! We greatly appreciate your business and look forward to your next visit with us!
Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,506 reviews.
Palmer Dodge Chrysler Jeep Ram is closed now. It will open at 9:00 a.m.