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11460 Alpharetta Hwy, Roswell, GA, 30076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fast and professional Enjoy your service department. Knowledgable and professional and my vehicke was ready quickly. Waiting facilities are stocked wit coffee and free wifi along magazines and tv
Business response:
Thanks so much for the positive feedback! We're thrilled to hear you had a great experience and found the entire process to be easy and pleasant!
Great service I had an issue with my drivetrain and clunking noise. I was very pleased when the technician decided to ride with me and we found the issue. Very happy with this service dept
Business response:
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words! We look forward to seeing you again.
Very very pleased! Quick, got informed of progress during the service via text, and was told about specials on oil/tire change which I took. This was a excellent experience!
Business response:
Thank you! We are happy you feel that way! We always want your experience to be an easy one! We appreciate your review!
Positive. Easy Very professional. Very helpful. Very knowledgeable. Not pushy. Helpful. Easy experience. Peyton and the finance guy worked with us to make a deal that so we could buy the vehicle.
Business response:
Thank you! We are happy you feel that way! We always want your experience to be an easy one! We appreciate your review!
Awesome Service - Awesome - I took my truck to Palmer because another dealership was incapable of correcting the problem. I was fortunate that Thomas Pappas knows his stuff and was able to convey to the mechanic what the resolution was.
Business response:
Thanks so much for the positive feedback! We're thrilled to hear you had a great experience and found the entire process to be easy and pleasant!
Palmer is the best dealership Palmer Dodge is the only Jeep dealership I trust in the metro-Atlanta area and honestly, is the main reason why I haven't given up on Jeep in general. I really do like my Jeep, but the reliability is less than stellar. I am taking my Jeep to get serviced every 6 months (and no this isn't an exaggeration). My Jeep is a 2011 and the only major thing that has broken is the transmission, but I have minor issues, such as the thermostat, door locks, etc. Every time, Palmer Dodge has been great in gett... read more
Business response:
Thank you so much for taking the time to leave this truly stellar review! Your comments inspire us to keep working hard for all our valued guests. So thank you. We look forward to seeing you again next time.
Winston in the Service Department was professional & helpful I had an issue with a leak that was letting rainwater in. The service department was aware of the nature of the problem and immediately recognize what to fix. They then scheduled and obtained the appropriate parts and made all the necessary fixes in a timely manner. They were professional, friendly, and helpful throughout the interaction. This made me glad that I purchased a RAM:)
Business response:
Thank you for sharing this wonderful feedback with us! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to continuing to support you in the future!
New radiator Thomas did a great job as usual, getting me a loaner, and keeping me informed of progress, costs, and options. he always had a great attitude and is a pleasure to work with. Thanks, Thomas.
Business response:
Thank you! We are happy you feel that way! We always want your experience to be an easy one! We appreciate your review!
No night drop???? I am willing to give a 5, but the lack of a night drop is unacceptable. To be honest, I almost gave a 3. I was fortunate that I was able to get there a day early (during school hours). If I had to miss or be late for school, it would have been a 2.
Business response:
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately. Sincerely, Jody Cruce, VP, 770-410-1111
Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,506 reviews.
Palmer Dodge Chrysler Jeep Ram is closed now. It will open at 9:00 a.m.