Palmer Dodge Chrysler Jeep Ram's cover image

This profile has been claimed by the business owner or representative.

Palmer Dodge Chrysler Jeep Ram

4.6
  • Car Dealers
  • Roswell, GA

About this business

AutomotiveCar Dealers

Location details

11460 Alpharetta Hwy, Roswell, GA, 30076, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.613,506 reviews
Select a rating
mlochry's profile image
mlochry 
6 years ago

Great customer service and fast turnaround My car was towed in to the service center at Palmer Dodge on a Friday evening. Thomas was our customer service contact. We met with him on Saturday morning and he had the order all written up and ready to go. They worked on the car and found that the battery was faulty and installed a new battery. The warranty covered the cost of the new battery and we were ready to go first thing Monday morning. Thomas keep us up to date at regular times all Saturday. We were completely pleased wit... read more

Business response:

We're thrilled to hear you were completely satisfied with your visit to our service department! We'll be sure to let Thomas know he is doing a superb job! Have a good day! 

pmyrick's profile image
pmyrick 
6 years ago

great level of service & follow-up The team is very helpful and friendly - they knows their business and gives the customer a comfort factor that they know their products and vehicles well. Great follow-up and they deliver as promised ! Good job and keep it up ! Paul Myrick 

Business response:

Thanks so much for the kind words, Paul! Your comments keep us motivated and working hard so we can provide all our guests with fantastic service! We look forward to seeing you again next time! 

brhoadsinc's profile image
brhoadsinc 
6 years ago

Excellent service department Palmer dodges service department is top notch. Thanks again for all you do. I would highly recommend them. Truck looks great. And was finished in a timely manner. 

Business response:

This review made our day! Thank you for your support! 

rebeccasteinberg12's profile image
rebeccasteinberg12 
6 years ago

Excellent service Thomas was an awesome person to work with. He was super prompt and communicative, I appreciated how transparent he was with the workup being done on my car and the expected costs. Will 100% be coming back here anytime I need service done on my car. 

Business response:

Thank you for the glowing review! Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! 

davidmay442's profile image
davidmay442 
6 years ago

Good service Service was what I expected. In at 815 out at 1130. Smaller dealership. I will be back again and again and again and again and again. 

Business response:

We're so glad we could be of service to you! We are always more than happy to assist you if anything else comes up. We hope you have a great day! 

Satisfied Customer's profile image
Satisfied Customer 
6 years ago

Excellent service Thomas was outstanding as was the turn-around time for a recall and Jeep Wave service. Very impressive professionalism and customer care. I'll definitely be back. 

Business response:

We're so glad to hear it! It was a pleasure servicing your vehicle and we look forward to seeing you next time! 

KOSHEPHERD's profile image
KOSHEPHERD 
6 years ago

Great Service as Always from Thomas I was excited to see the best service technical from Ed Voyles at Palmer. I purchased one vehicle at Ed Voyles - biggest mistake ever. Purchased my next vehicle from Thomas at Palmer and it was seamless. It became even better when Thomas arrived from Voyles! This weekend Thomas ensured all of our maintenance needs on both cars were handled. Loyal Customer for Life! 

Business response:

Thanks so much for the positive feedback! We're thrilled to hear you had a great experience and found the entire process to be easy and pleasant! 

adam63's profile image
adam63 
6 years ago

Great experience, got everything done when I needed it. Great experience, was able to take my car in the next day for a recall. Got everything finished and back to me when I needed it done. 

Business response:

We understand your time is important, which is why we work hard to provide fast and friendly service to all our guests! We hope you have a good day! 

mjones1784's profile image
mjones1784 
6 years ago

Physical Service Area Service area is too small for the volume of traffic this business receives. When I dropped my car off, we were standing on top of one another. It was difficult to keep up with who was next. That's my only complaint. 

Business response:

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately. Sincerely, Jody Cruce, VP, 770-410-1111 

Frequently asked questions about Palmer Dodge Chrysler Jeep Ram

How is Palmer Dodge Chrysler Jeep Ram rated?

Palmer Dodge Chrysler Jeep Ram has a 4.6 star rating with 13,506 reviews. 

When is Palmer Dodge Chrysler Jeep Ram open?

Palmer Dodge Chrysler Jeep Ram is closed now. It will open at 9:00 a.m.