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Pearson Toyota
- Automotive
About this business
Here at Pearson Toyota, it is our mission to be the automotive home of drivers in the Newport News, VA area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Toyota models, you have your pick of our showroom. Our local dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Newport News.
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
"Fast and courteous!" Friendly and professional! That's the two words to describe Pearson Toyota. I called to make an appointment to have my oil changed and tires rotated. The service they give goes beyond the standard. They work to take care of your car as if it was their own car. I care about them because they care about me.
Business response:
Thank you for taking the time to share your experience at our service center here in Pearson Toyota. We’re glad to hear you found us professional and friendly. If there is any automotive need we can help with in the future, don't hesitate in contacting us. Regards, Pearson Toyota Team
"Very nice experience" We didn't visit with the intent of purchasing a vehicle on that day. Sales staff was very friendly, helpful and knowledgeable (unfortunately unlike a number of local dealers). Listened to us, asked questions and made very sound suggestions. We drove off in a new (to us) Highlander. Definitely recommend this dealership
Business response:
Thanks for your outstanding review about Pearson Toyota! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Pearson Toyota Team
"Great Dealership" Pearson Toyota Scion has friendly and professional employees; and great customer service! They know how to to treat people fairly and keep them coming back!
Business response:
Thanks so much for the wonderful compliments about Pearson Toyota!! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We look forward to seeing you again whether for routine service or another purchase. Thanks again!! Regards, Pearson Toyota Team
"Great transparent information from Kristin White and Perason" I wanted to shop mainly online because of time restrictions etc., plus I knew pretty much what I wanted. I tried several other dealers and I felt I was getting the run around, with vague comments like come in and we will give you the best deal, etc. Kristin lets me know what my options were for cars on the lot or an order, and was completely straight with me on pricing, price to drive off the lot, etc. She was the only one. When I complemented her on that she sai... read more
Business response:
Thank you so much for your feedback about Pearson Toyota, Gary. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with Kristin. Please let us know if we can ever help you in the future. Regards, Pearson Toyota Team
"Buying A New Prius" Celeste Cooke greeted us at the door and asked a few questions before showing only the models that we were interested in. She provided excellent information from our questions. The model and color we wanted were not available and she worked with management to find a suitable model. After it arrived, she spent about an hour coaching us about the items on the dash board.
Business response:
Thank you so much for taking the time to provide such great feedback about Pearson Toyota. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Celeste was able to show you dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Regards, Pearson Toyota Team
"Outstanding service from the Pearson team as usual!" The service team is extremely professional in the way they take care of Pearson customers. I will definitely continue to use Pearson to service my 2011 Tundra.
Business response:
Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Pearson Toyota on your 2011 Tundra. If there is anything more that we can do, please come back and see us again. Take care! Regards, Pearson Toyota Team
"Great Customer Service" Greg was a pleasure to work with, no stress, no pressure, let us take our time, test drove, very knowledgeable on all the vehicles. Best personality I've seen with a person working at a dealership. Will return for future purchases. Love my new Highlander
Business response:
Thanks for this nice review about Pearson Toyota! Greg truly knows his stuff. We make sure all of our employees are knowledgeable and courteous, and he will be glad to hear about your experience. Feel free to visit us if you have any further needs on your new Highlander. Regards, Pearson Toyota Team
"purchased a 2017 Camry XLE " Purchased a new vehicle and was treated with respect and dealt with fairly with everyone I dealt with. John Spain was excellent to work with and very helpful. Marty Teasdale gave me a fair price for my trade-in and we quickly agreed to a price.
Business response:
Thanks for your outstanding review, James! We’re very happy to hear that John and Marty were of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Pearson Toyota Team
"Outstanding customer service" I had a outstanding interaction with the sales person name Gregg, he was honest and upfront and pleasant to talk to. He help me find the vehicle I purchased at the dollar limit I was allowed by the credit union and at a lower percentage.
Business response:
Thank you for taking the time to write this 5-star review about Pearson Toyota. We strive to provide courteous service to all our guests and are glad to hear that Gregg helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Regards, Pearson Toyota Team
Frequently asked questions about Pearson Toyota
How is Pearson Toyota rated?
Pearson Toyota has a 4.9 star rating with 1,937 reviews.
When is Pearson Toyota open?
Pearson Toyota is open now. It will close at 7:00 p.m.