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Pearson Toyota
- Automotive
About this business
Here at Pearson Toyota, it is our mission to be the automotive home of drivers in the Newport News, VA area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Toyota models, you have your pick of our showroom. Our local dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Newport News.
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
"Service Department " The service department did a great job completing my 10,000 mile service and state inspection in timely manner. Jeff Neise did a great job as a service advisor handling my service appointment.
Business response:
Phil, thank you for the awesome feedback about Pearson Toyota! You're right, Jeff is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Regards, Pearson Toyota Team
"Knowledgable, Friendly, Listened to what I wanted." Was friendly, helpful, answered all questions fully, Listened to what I needed and wanted, No hype or sales pressure. I have recommended Pearson to my friends and relatives.
Business response:
Thank you for leaving Pearson Toyota this great review. We are very happy to hear that we could be so friendly and helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Regards, Pearson Toyota Team
"Routine Oil Change" Another great service provided by Jeff Niese and the Toyota Service Department. Friendly, courteous, professional, and informative. I can count on Jeff to provide honest advice as to my Toyota.
Business response:
Thank you for taking the time to share your experience at Pearson Toyota, Karen. We’re glad to hear you found us professional, courteous, and informative. If there is any automotive need we can help with in the future, don't hesitate in contacting us. Regards, Pearson Toyota Team
"One of Toyata's best dealership." This dealership is willing to work with prospective owners of Toyota vehicles just to prove their advertisements are authentic and they do desire to make a deal with you. From the offer they make for your vehicle to the care they take in showing you an “hands on” approach to the many new enhancements made with their automobile operating system software they have to interface with you and their onscreen display. The customer programmed options they afford you with personal comfort preference... read more
Business response:
Thank you for the feedback! We are happy to hear of your positive experience at Pearson Toyota, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Regards, Pearson Toyota Team
"Awesome Experience" Originally went to look at a used truck but was able to purchase a 2017 for a few dollars more. Jaymes made the buying experience smooth and simple. He came in at our price point and also at our trade-in value. There was no pressure during the entire buying process. There was a slight hiccup with the delivery but they took care of the issue. It was by far one of our best vehicle buying experience. Would recommend this dealership if you are looking for a new or used vehicle.
Business response:
Thank you for your review, Jason. We're glad to have Jaymes on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Pearson Toyota Team
"Wonderful Sales Experience" Greg Sewell went above and beyond to make sure I had the best deal I could get and I was happy through out the entire experience.
Business response:
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear Greg was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Regards, Pearson Toyota Team
"Service Experience" Chris Guimond was excellent in dealing with an issue on my 2015 Avalon. His professionalism, attention to detail, as well as his patience and perseverance were much appreciated.
Business response:
Thank you for your review. We're glad to have Chris on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Pearson Toyota Team
"Easiest transaction /Friendly people " Jason and the others at Pearson Toyota were knowledgable, friendly, helpful, and efficient. I wasn't sure exactly what I wanted before I visited, but I love my new Highlander. This was a great buying experience!
Business response:
Jan, thank you for taking the time to submit this amazing feedback. Our team takes pride in their helpful, friendly, and efficient customer service and will be happy to hear that you left Pearson Toyota satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you continually trusting us with your car buying needs and we hope you enjoy your new vehicle! Regards, Pearson Toyota Team
"Love my new Tundra. " John very attentive and helpful. Found the exact color combo I wanted. Did not push a more expensive Truck just to make a sale. Explained all truck features in detail.
Business response:
Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and helpful customer service and we’re glad that John made such a great impression on you. Regards, Pearson Toyota Team
Frequently asked questions about Pearson Toyota
How is Pearson Toyota rated?
Pearson Toyota has a 4.9 star rating with 1,937 reviews.
When is Pearson Toyota open?
Pearson Toyota is open now. It will close at 7:00 p.m.