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Pearson Toyota
- Automotive
About this business
Here at Pearson Toyota, it is our mission to be the automotive home of drivers in the Newport News, VA area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Toyota models, you have your pick of our showroom. Our local dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Newport News.
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
"Fast & efficient" Pearson Toyota is the best.....fast, efficient & easy on the pocketbook. I have brought 5 Toyota autos in for maintenance over the years & have been pleased with the results every time.....highly recommend Pearson Toyota
Business response:
We appreciate your input, Fred. Glad to hear that you are consistently impressed with the service we offer. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Pearson Toyota Team
"Service" The entire service from requesting an appointment online to the service was five star. The Assistant Service Manager - Chris Guimond was professional, knowledgeable, courteous and helpful.
Business response:
We are truly grateful for this awesome review! We are thrilled that Chris was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Like us on Facebook for service specials! Sincerely, Pearson Toyota Team
"Very comfortable and relaxing experance. No pressure." I have been dealing with this dealership for over 20 years. They have been trustworthy and reliable through out all my dealings with them. They are people of their word and stand behind their product. James Davidson is a fine example how smooth the process of buying a car should be. He puts everything on the table for the customer to review. He lets the customer make up their mind and there isn't any surprises in the end.
Business response:
Hello Kelly and thank you for the amazing review! We can't tell you enough how much your customer loyalty means to us. We are very happy that we've had the opportunity to service you over the last 20 years and we look forward to the next years! We truly thank you again and we'll see you again soon! Sincerely, Pearson Toyota Team
"Buying a car" Greg Sewell takes customer service to a new level. He is very knowledgable and is great to work with. He truly is there to help you understand the vehicle and never pushes you into buying. He goes out of his way to assist you with anything you need and had a smile on his face everyday that I was at the dealership. In fact the entire team there is great. This for a person who hates to shop for most everything.
Business response:
Congratulations on your new car! Thank you for taking the time to write about your experience. It's great to know that Greg was able to provide you with the pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Pearson Toyota Team
"EXCELLENT TO THE HIGHEST" Jaymes Davidson was the best. He sold we the car that I was looking for, the color inside and out. Jaymes Davidson was talking with my son before I came to see the Toyota Camry and test drive it. I fell in love with car before I even tested drive it.
Business response:
Thanks for your outstanding review! I'm very happy to hear that Jaymes was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Enjoy your new Camry and please let us know if there's anything else we can do for you. Best regards, Pearson Toyota Team
"Toyota: Best Place to Purchase a Car" This dealership is the perfect place to purchase a car. The Toyota staff is so helpful and friendly and their facilities are clean and neat.
Business response:
We appreciate your marvelous feedback! It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Best regards, Pearson Toyota Team
"Good Service" I purchased from Pearson, and have take my car there for almost every recommended service. They are always friendly, fair, always keep me informed. When I had an unexpected repair needed, they worked me in and very quickly diagnosed and fixed the problem. There is another dealer much closer to where I live, and I am quite happy to drive the distance to Pearson because the service has been so good.
Business response:
Thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you! Best regards, Pearson Toyota Team
"Service" Efficient and helpful service department. Booking a service is easy and they provide flexibility with regard to timing and transport. Would recommend this dealership for servicing.
Business response:
Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! Regards, Pearson Toyota Team
"Heather was professional and very courteous" Although I purchased my Lexus RX330 at Charles Barker Lexus eleven years ago, I find the service, price, and professionalism more satisfying at Pearson Toyota.
Business response:
Thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write the review. It really matters to our dealership! Regards, Pearson Toyota Team
Frequently asked questions about Pearson Toyota
How is Pearson Toyota rated?
Pearson Toyota has a 4.9 star rating with 1,937 reviews.
When is Pearson Toyota open?
Pearson Toyota is open now. It will close at 7:00 p.m.